Job Posting for Technical Support Specialist at Motion Recruitment Partners, LLC
Job Details
Our client, a well known international resort and hotel company is urgently looking to hire a Technical Support Specialist to join their team in Phoenix, AZ!
** This is a 12 month contract to hire on a W2 offering a full benefits package**
Required Skills & Experience
1-2 years of experience
Experience with Property Management Systems
Experience with applications
Experience with Networks transmitting Voice/Data/Fax and LAN/WAN communications
Experience with telecommunications, PC, mainframe or other information systems equipment.
Job Responsibilities
Provides service desk property management systems technical support by applying basic understanding of computer systems, products and services
Helps maintain information technology service, functionality and user satisfaction by answering questions and/or resolving routine problems
Provides technical support by applying basic understanding of computer systems, products and services in one of the following areas: help desk, PC/desktop systems or computer operations
Supports business operations by providing technical support and delivering reliable high performance applications and technical services.
Monitors and controls systems, applications or equipment. Resolves issues regarding operations, including installations, setups, error messages, on-line transactions, system status or downtime procedures
Ensures user satisfaction by diagnosing and quickly resolving issues using established guidelines
Maintains service and proper systems function by interacting with network services, software systems engineering, applications development or other information systems contacts to identify and resolve problems
Provides accurate documentation of issues and activity by maintaining a trouble shooting tracking log
Salary.com Estimation for Technical Support Specialist in Phoenix, AZ
$62,302 to $80,621
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