What are the responsibilities and job description for the IT Field Technician position at Motion Recruitment?
Job Description
One of the largest homebuilding companies in the United States is hiring a Field Technician! This is a contract position where the Field Technician will work in the Folsom, CA office daily before traveling to various field locations across the valley.
During field work assignments, the Field Technician will visit community build sites to help set up those sites. The Field Technician will be installing cable modems, printers, new workstations, StarLink internet connect, and cradle points, and troubleshooting networking issues such as LAN.
Between field work assignments, the Field Technician will work in office to provide support to the high pace service desk for issues like desktop Support, Trouble Shooting Software, Internet Connectivity, Active Directory and Azure Office 365.
Contract Duration: 6 - 24 Months Required Skills & Experience
During field work assignments, the Field Technician will visit community build sites to help set up those sites. The Field Technician will be installing cable modems, printers, new workstations, StarLink internet connect, and cradle points, and troubleshooting networking issues such as LAN.
Between field work assignments, the Field Technician will work in office to provide support to the high pace service desk for issues like desktop Support, Trouble Shooting Software, Internet Connectivity, Active Directory and Azure Office 365.
Contract Duration: 6 - 24 Months Required Skills & Experience
- Excellent communication skills, including support for non-technical staff.
- Must provide own transportation and have a valid driver's license.
- Tier 1 and 2 support
- Experience with Office 365 (O365) and Active Directory (AD)
- Experience imaging Windows laptops
- Experience supporting A/V including setup and health checks
- Experience with Mobile Device Management (MDM)
- Networking fundamentals such as LAN, WAN, Routers, Switches, TCP/IP, etc.
- Previous customer facing support or MSP experience.
- Mac Support
- Switches and Routers
- StarLink
- 90% Windows desktop support
- 10% Mac desktop support
- 100% Hands On
- 70% Field Work
- 30% Service Desk Work
- 10-15 tickets daily
- Set up field office sites.
- Laptop imaging.
- A/V Set up and troubleshooting.
- MDM
IT Specialist (IT Technician)
Drodex -
Rancho Cordova, CA
IT Technician
Museum of Science and Curiosity -
Sacramento, CA
IT Technician
AMPLA HEALTH -
Marysville, CA
