CAGE SHIFT MANAGER

Job Details

Essential Requirements:

To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Must be able to be approved and maintain a valid PGCB license.

Education/Experience:

• Must be a minimum of 18 years of age or older upon employment.
• High School Diploma or its equivalent required.
• Previous supervisory experience is preferred.
• Six (6) months of experience in all Cage Banks required.
• Excellent verbal and written communication skills are required.
• Previous experience in the use of personal computers and software is required.
• Previous customer service experience required.
• Excellent interpersonal skills required.
• Excellent organizational skills required.

Language Skills and Reasoning Ability:

• Must possess excellent communication skills.
• Ability to write routine correspondence and to speak effectively to the public, employees and customers.
• Must have the ability to deal effectively and interact well with the customers and employees.
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
• Ability to make decisions, and direct others, making decisions and interacting with guests in a pleasant and friendly manner, public speaking, and communicate ideas and concepts.

ADA Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud.  Must be able to work in an environment where smoking is permitted.

• Must be able to stand, walk, and move through all areas of the casino.
• Continuously bend/stoop, squat, balance, kneel, bend, lift and push/pull.
• Continuously carry up to twenty-five (25) pounds, and lift up to fifty (50) pounds.
• Occasionally climb heights and reach above shoulder level.
• Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.

Other Skills/Abilities:

• Must be able to function well in a noisy casino environment.
• Must be able to work in an environment where smoking is permitted.
• Must be able to read, write, speak and understand English. Must be able to respond to visual and verbal cues.
• Must be able to work nights, weekends and holidays.
• Employment is contingent upon a favorable outcome of a background investigation and drug screening.

Mount Airy Casino Resort is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation.