What are the responsibilities and job description for the Manager on Duty position at Mountaineer?
SUMMARY: To manage all casino operations, which includes maintaining the facility's operating license and enforcing gaming regulations, during the incumbent's shift on property. To act as the senior advisor to all departments on overall casino operations. To develop, enhance and maintain positive and effective relations with GUESTS and STAFF MEMBERS, and with municipal, state and federal authorities on casino and gaming operations. To motivate, train and manage staff to meet and exceed performance expectations.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
1. Within the realm of the responsibility of the job, maintains a clean and safe work environment Performs duties in compliance with safety procedures, which includes use of safety equipment. Incumbent are responsible for following safety procedures, identifying unsafe practices or conditions and informing their supervisor or the Safety Committee of unsafe conditions, as directed.
2. Manages all casino operations, which includes maintaining the facility's operating license and acts to enforce gaming regulations, during the incumbent's shift on property.
3. Acts as the senior advisor to all departments on overall casino operations, including planning, organizing and staffing.
4. Develops, enhances and maintains positive and effective relations with customers and team members, and with municipal, state and federal authorities on casino and gaming operations.
5. Advises and recommends, to the casino management team, strategy to ensure the development of an effective and productive staff as achieved through hiring, training, scheduling, rewarding and disciplining of staff. Advises management team, when appropriate, on job standards for team members, performance expectations and possible protocols in order to establish and maintain positive work morale and effective employee relations.
6. Provides direction, advises and makes recommendations pertaining to all casino operations and regarding gaming regulations.
7. Manages all casino operations and team members in compliance with the Colorado Limited Gaming Act.
8. Authorizes complimentary casino services to customers or team members within limits as established by the General Manager.
9. Accesses entry to all casino assets and restricted areas, as authorized by the General Manager.
10. Performs, when necessary, as a back up to casino staff.
11. Adhering and reporting to work as scheduled, on time, and ready to work. Arrives at meetings and appointments on time.
12. Performs other duties, including special projects, as needed and directed.