Housekeeping Manager

Moxy Hotel
Madison, WI Full Time
POSTED ON 11/17/2023 CLOSED ON 1/16/2024

What are the responsibilities and job description for the Housekeeping Manager position at Moxy Hotel?

Embark on an exciting journey in the hospitality industry at Moxy Madison Downtown, now hiring a Housekeeping Manager! 
 
The success of NCG Hospitality stems from our intrepid crew of Team Members, who are committed to delivering extraordinary experiences to our guests, all while upholding our company's unwavering pledge to excellence. In return, we offer our Team Members the following benefits, incentives and more.

Core Benefits:
- Paid Sick Time
- Paid time off and Personal Days
- Paid volunteer hours → Earn money for community service!
- Flexible schedules

Team Member Travel Perks:
- Worldwide Marriott and/or Hilton hotel stays starting at forty-nine dollars a night
          - Rate based on availability and property brand
- Free night stays at NCG Hospitality hotels

Professional Development:
- Dedicated training and development with opportunities for growth
          - 42% of our supervisory/management roles in 2022 were filled internally through team member promotions!
- Educational and professional certification assistance

Health and Wellness:
- Health, Dental and Vision plans
- Virtual telehealth services
- Team Member Assistance Program with mental health resources
- TeleDoc confidential counseling
- Health and fitness monthly reimbursement program

Financial:
- 401(k) retirement plan
          - 100% match on the first 3% and 50% match on the next 2% of team member contributions
- Same day pay option 
- Health Savings Account 

 
How do I make an impact on my team?
Our high-spirited Housekeeping Manager enjoys overseeing all housekeeping operations of the property in order to ensure that our guests receive clean and comfortable accommodations each and every stay. 
  • Manage housekeeping, laundry and public area staff and daily operations
  • Ensure exceptional cleanliness throughout the entire property
  • Ensure compliance of health and safety standards
  • Develop a quality team through selection, training, development and coaching techniques and skills
  • Create and maintain weekly schedules for staff
  • Control all related department costs – payroll and inventories
  • Perform all housekeeping related tasks including laundry, housekeeping and public areas as needed

What does success look like in this role?
  • Two or more years of housekeeping and management experience
  • Motivated to maintain excellent customer service reputation
  • Strong oral communication and interpersonal skills  
  • Strong attention to detail and excellent organizational skills
  • Ability to work effectively and efficiently in a fast-paced setting  
  • Reliability and honesty  
  • Desire to contribute to a supportive and effective team

Who is NCG Hospitality?
NCG Hospitality is a real estate and hospitality leader with 25 properties, including Hilton and Marriott hotels, restaurants, and a conference center. For more than 40 years, NCG Hospitality has explored the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.

As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out our jobs at ncgcareers.com and join our growing team!

NCG Hospitality is an Equal Opportunity Employer.
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