What are the responsibilities and job description for the Client Relations Specialist position at MPI Unlimited?
We are seeking a motivated and proactive Client Relations Specialist to join our team. The ideal candidate will be responsible for developing and executing strategies to drive customer and agent referrals, coordinate referral programs, and oversee various client appreciation initiatives. This role requires a dynamic individual who thrives on creating engaging campaigns, managing communications, and providing executive-level support.
Your responsibilities will include:
- Develop and implement strategies to encourage customer and agent referrals.
- Coordinate referral programs and track referral performance metrics.
- Create engaging monthly email and text campaigns for customers and agents.
- Manage distribution lists and scheduling of communications.
- Organize and execute initiatives aimed at recognizing and appreciating our agents.
- Plan events, create gift packages, and coordinate appreciation efforts.
- Provide executive-level administrative support and assist in special projects as needed.
- Collaborate with marketing and creative teams to develop compelling content and materials.
To excel in this role, you should possess the following skills:
- Experience in Marketing, Communications, Business Administration, or related fields.
- Proven experience in client relations, referral programs, or a similar role.
- Strong organizational and project management skills.
- Excellent written and verbal communication abilities.
- Proficiency in CRM software and email marketing platforms.
- Ability to work independently and collaboratively in a fast-paced environment.
- Experience in event planning or customer appreciation programs.
- Familiarity with executive-level support functions.
- Creative mindset with the ability to generate engaging content.
This position offers a great opportunity to work in a dynamic and customer-focused environment. If you are a highly motivated professional with a passion for client relations, we encourage you to apply for the role of Client Relations Specialist at MPI®. We look forward to hearing from you!
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