Credit Resolution Specialist

At Medical Practice Success, we take pride in staying ahead of the trend. Our reputation of evolving in a day and growing team members into leaders who make a difference in our communities are just a couple aspects that make our company such an amazing place to work. We promote personal growth for every team member and have a unique culture that encourages a fun work environment. In fact, we take having fun at work so seriously we have monthly themed dress up days.

Responsibilities:

• Timely and accurately resolve credit balances
• Process internal and external refund requests
• Identify trends and escalate where appropriate
• Maintain accurate, clear, concise, and complete account notes and other relevant information.
• Maintain confidentiality of all patient demographic, medical, and financial information. Ensure proper handling and disposal of confidential documents and adhere to HIPAA.
• Comply with all applicable Federal, State, and local laws, regulations, and requirements.
• Comply with MPS/Client policies and procedures in all aspects of job performance.
• Respond to requests for information and resolve account discrepancies.
• Remain flexible for cross training
• Occasionally take on tasks outside the normal scope of practice
• Observe, identify, and do what is needed to move us forward in a way that best represents who we are as an organization.
• Other duties as needed to help drive our vision, fulfill our mission, and abide by our Organization's Values.

Location: Texarkana, TX (Not a remote position)

Hours: M - F 8 - 5

Pay: $11 - 13.00/Hour (Depending on Experience)

Benefits Available: Incentive Pay, Roth IRA Annual Contribution Program, Health Insurance, Dental, Vision, Life, Short Term Disability, Long Term Disability, Accident, Cancer, Benefit Time Off, Birthday Pay, Holiday Pay, & Bereavement Leave

We are a fast-paced environment looking for applicants capable of multi-tasking and high attention to detail. This position requires a great deal of patience and a caring heart. Must be comfortable on computers with excellent customer service. The ability to be thorough, courteous, and prioritize is at the top of the list for the position. We take great pride in the ability to maintain the utmost confidentiality and having a team of super stars has helped to reinforce that confidentiality.

All offers are contingent on passing criminal background check and pre-employment drug screen.

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