At Medical Practice Success, we take pride in staying ahead of the trend. Our reputation of evolving in a day and growing team members into leaders who make a difference in our communities are just a couple aspects that make our company such an amazing place to work. We promote personal growth for every team member and have a unique culture that encourages a fun work environment. In fact, we take having fun at work so seriously we have monthly themed dress up days.
Responsibilities:
- Perform as a subject matter expert on all issues relating to billing and collection activities.
- Supervise the department operations; perform duties such as insurance verification, claim submissions, and accounts receivable follow-up.
- Carry out audits of current procedures and processes, discover billing, intake operation areas to improve on and effect the necessary actions.
- Train, allocate work, and resolve problems among follow up team members.
- Carry out performance evaluation of personnel and recommend necessary actions.
- Provide motivation to employees to achieve their best performance and high degree of productivity.
- Ensure quality and appropriate trainings are provided to newly hired and existing follow up team members through effective supervision and coordination of the training process, and by adhering to established operating policies, procedures and systems, protocols, techniques, and standards.
- Coordinate time away requests of team members to ensure the daily functions of the department is not negatively affected.
- Carry out analysis of trends affecting coding, charges, accounts receivable, and collections, and assign manageable tasks to the team members.
- Collaborate with other departments to get and analyze additional information about patients to be able to record and process claim follow up.
- Ensure the follow up department carries out all its activities in accordance with its overall protocol, and that they complied with payer, State, and Federal requirements, regulations, and guidelines.
- Remain updated on HIPAA and all other health information management issues and regulations.
- Ensure strong team building and protocol in the follow up department by holding bi-weekly team meetings.
- Give report of all concerns and issues at the department to the Department Head for prompt necessary action.
- Remain flexible for cross training.
- Occasionally take on tasks outside the normal scope of practice.
- Observe, identify, and do what is needed to move us forward in a way that best represents who we are as an organization.
- Other duties as needed to help drive our vision, fulfill our mission, and abide by our Organization's Values.
Location: Texarkana, TX (Not a remote position)
Hours: M - F 8 - 5
Pay: $22 - 26.00/Hour (Depending on Experience)
Salary/Exempt
Benefits Available: Incentive Pay, Roth IRA Annual Contribution Program, Health Insurance, Dental, Vision, Life, Short Term Disability, Long Term Disability, Accident, Cancer, Benefit Time Off, Birthday Pay, Holiday Pay, & Bereavement Leave
We are a fast-paced environment looking for applicants capable of multi-tasking and high attention to detail. This position requires a great deal of patience and a caring heart. Must be comfortable on computers with excellent customer service. The ability to be thorough, courteous, and prioritize is at the top of the list for the position. We take great pride in the ability to maintain the utmost confidentiality and having a team of super stars has helped to reinforce that confidentiality.
All offers are contingent on passing criminal background check and pre-employment drug screen.
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