What are the responsibilities and job description for the Office Administrator position at MPW Industrial Services?
This position is responsible for assisting in planning, organizing, coordinating and controlling all administrative aspects of branch/plant operations in support and conjunction with the Office Manager.
ESSENTIAL FUNCTIONS:
1. Assist with activities associated with collection of payroll hours worked and other related payroll items. Activities may include: input of hours, auditing of payroll records, and submission of payroll data.
2. Assist with customer billing and collection in an accurate and timely manner.
3. Assist with business unit purchase orders and related documents. Activities may include: auditing for accuracy, timely submission of appropriate forms, and receipt into JDE.
4. Performs general support functions to include, supporting managers and sales personnel, resolving personnel questions/issues, and providing administrative support on outages and large projects.
5. Performs other duties as directed.
6. See addendum for additional responsibilities specific to the respective business unit.
KEY BEHAVIORS:
1. Customer Service: Proactively developing customer relationships by making efforts to listen and understand the customer (both internal and external); anticipating and providing solutions to customer needs; giving high priority to customer satisfaction.
2. Professionalism: Maintaining a high-quality professional appearance and standardizing to improve performance and reputation.
3. Continuous Improvement: Refining and developing new tools and processes through creativity and innovation.
4. Drive to Win: Passionate and candid; challenges are eagerly accepted, and motivated to grow.
5. Spirit of Family: Treating all people with respect by supporting and giving back to employees, customers and local communities. Promoting opportunities within and through referrals.
Required Skills
N/A
Required Experience
1. High School Diploma acceptable.
2. Experience in Microsoft Office (Word, Excel, Access) a must.
3. Understanding of payroll procedures, taxes and tax requirements is ideal.
4. Understanding JD Edwards payroll software a plus.
5. Professional oral and written interpersonal communication.
6. Experience in HR, Procurement, and Customer Billing/Collection.
7. Ability to perform and understand written and verbal instruction.
8. Demonstrates a considerate, friendly, and constructive attitude towards fellow employees and customers.
9. 1-3 years’ experience in office administration.
