What are the responsibilities and job description for the Service Professional position at Mr. Appliance of Mentor/Youngstown?
Monday - Friday position! No weekends.
Benefits:
Benefits:
- Retirement Plan (401K)
- Competitive pay
- Paid Holidays
- Paid Vacation
- Paid Personal Days
- Dispatched from home
- Company Van (Nissan NV200)
- Company iPad
- Company issued fuel card
- Uniforms supplied
- Service software package including mapping software to guide you to service locations
- Mr. Appliance doormat, protective mats and shoe covers provided
- Online training as well as on the job training
We at Mr. Appliance® are looking for qualified professionals to join our team. We live our code of values of Respect, Integrity, and Customer Focus while having fun in the process!
As an Appliance Repair Technician, you are a key member of our team responsible for the quality and efficient installation, maintenance, and repair of appliances and other equipment. You also develop new customers by identifying opportunities to sell additional work. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
This position is right for you if you are self-motivated, have strong troubleshooting skills, and are able to manage time to effectively meet deadlines. Ideally, you have proven communication skills with supervisors, employees, and customers.
Specific Responsibilities:
- Accurately diagnose and repair appliances/equipment in the customer's home and using a multimeter.
- Provide cost estimates for repairs/installations and collect payment and/or payment information from customers for work performed
- Ensure the efficient use of materials and keep company vehicle and equipment properly serviced
- Complete invoices, daily route sheets, and weekly reports as required
- Perform other duties as needed which may include cross-training in related positions
Job Requirements:
- High school graduate or equivalent
- Valid Driver's License with clean record
- Must be at 21 years of age
- The ability to safely lift up to 50 pounds on a repetitive basis, and up to 100 pounds on an occasional basis without assistance and the physical ability to perform strenuous work under varied circumstances
- Flexible and variable hours (no weekends)
- Ability to effectively handle all customer interactions positively
- Ability to listen effectively to customers needs
- Critical thinker
- Self Motivated
- Ability to use a multimeter.
- Ability to read and understand schematics.
- Willingness to drive in all types of weather.
Physical Demands:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and / or move up to 50 pounds.
We are actively interviewing for this position.
Salary : $40,000 - $80,000
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