Appliance Repair Technician

Hello Appliance Repair Technicians and Candidates! I am the new owner of Mr. Appliance of Pittsburgh. I am looking for leaders… Are you one? We want to build the best service company in Pittsburgh, and to do that, I am looking for technicians who are customer focused, and who want to work for a company where respect and integrity are cornerstones. As an independently owned small business there are opportunities for career growth and great income. I am looking for “Partners” in this effort, not “employees”. If you are new to the business, but have technical skills, we welcome your interest as well. Once you successfully complete the paid training program, you will be prepared to provide “best in class” service diagnosing and repairing appliances.

  

Our technicians work 8:00 a.m. - 5:00 p.m.  NO WEEKENDS!!  NO ON-CALL!!!

 

 

Position Title: Appliance Service Technician 

•                 Service Area – Pittsburgh PA

Summary:

The Appliance Service Technician is responsible for excellent customer service and the repair of major appliances in the customer's home. Appliances repaired include the following appliances: Washers & Dryers, Refrigerators, Freezers, Ranges, Microwave Ovens, Dishwashers, Trash Compactors, and other home appliances. We provide a service van, specialized tools, uniforms, I-Pad, cell phone, and ongoing training.

Duties and Responsibilities:

•                 The ability to provide knowledgeable, courteous and professional customer service

•                 Accurately diagnosing and repairing appliances/equipment in the customer's home

•                 The ability to select and use basic tools or instruments to assemble, adjust, calibrate, repair or test various products

•                 The ability to use our software to provide the customer an accurate estimate of the cost of repair or installation

•                 The ability to read, understand and navigate through information presented in schematics, diagrams, blueprints or other pictorial displays on an I-Pad

•                 The ability to use an I-Pad for service call processes, routing functions and parts/inquiries/ordering.

•                 The ability to safely lift up to 50 pounds on a repetitive basis, and up to 100 pounds on an occasional basis without assistance and the physical ability to perform strenuous work under varied circumstances

•                 The knowledge of basic electrical principles

Requirements:

•                 Professional work experience as an appliance repair technician or an aptitude to learn the trade

•                 Previous in-home appliance diagnosis and repair experience a BIG plus

•                 Pleasant, polite manner for dealing with customers and co-workers

•                 Ability to work both independently and as a team member

•                 Must be at least 18 years of age

•                 Valid Driver's License and insurable Motor Vehicle Record

•                 Drug, Criminal background, and driving screening required

•                 Refrigeration License, a plus but not required

Compensation:

•                 Hourly base rate plus generous incentive program

•                 Company Vehicle

•                 Vacation benefits after 90 days

•                 Base hourly rate with performance incentive

•                 6 paid holidays

 

To see what a day in the life of a Mr. Appliance Service Technician looks like, check out this quick video:

 https://www.youtube.com/watch?v=PKYcpaF0mac