QA Manager

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.   Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.   And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.  We understand the need to provide a flexible working environment partnered with team collaboration and socialization. Therefore, we operate a hybrid working model with 3 days per week in office. This role is based at our HQ in Solon, Ohio or any of our flagship U.S. based offices (Atlanta, Houston, Dallas) The Role: As the Manager of Quality Assurance at MRI Software, this individual will be responsible for uniting a team of QA engineers within an agile development environment to ensure delivery of a high-quality enterprise software for our clients. This role requires a high degree of collaboration across multiple product development teams. This person must have experience leading the test and release efforts of high-availability, high-scalability, high-performing, complex systems and user applications. We are seeking an individual who brings innovation, energy, and commitment to the mission and vision of both MRI as well as the product development organization. You Will: Work with other leaders to plan and establish product goals and development strategies. Align staff to meet product delivery and quality goals increase productivity and align to rapid product evolution through team structure, retention, and recruiting. Drive the quality roadmap and implementation of standards, methods, metrics and procedures ensuring the quality of our software products. Define testing best practices and approaches for all MRI applications, providing quality assurance leadership, and ultimately responsible for ensuring software quality. Create, measure, and report out key metrics for performance as well as the quality and health of the various product lines. Act as a player/coach and bring leadership and guidance to the quality team across all facets of manual and automated testing efforts. You Have: A degree in Computer Science or related technical field preferred Demonstrated technical expertise in quality with a track-record of innovation and 5 years of enterprise software along with 2 years of staff management experience. Deep knowledge of automation best practices for building, maintaining and retiring test cases and frameworks Experience transforming manual testing teams to high efficiency, automation centric software QA teams Excellent management skills with proven experience managing software projects Knowledge of enterprise software environments and deployment approaches for SaaS offerings. Experience with commercial software products is a plus. Experience with agile/scrum Ability to measure team and individual performance through standardized key performance indicators, and ability to push the quality bar higher Knowledgeable of cutting-edge testing techniques and trends, implementing the technologies and ensuring higher quality products Experience with Jira and automated testing a plus Experience working with an off-shore team required. We’re obsessed with making this the best job you’ve ever had!  We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:  Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group Enjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit Invest in our competitive 401k plan and help set you up for your future Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s) Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 15 hours of ‘Flexi’ time a year Further your professional development and growth with our generous Tuition Reimbursement offerings Enjoy the flexibility of working from anywhere in the world for two weeks out of the year At MRI, our company culture is more than a talking point – it’s what makes us shine! We value your hard work and encourage you to be your whole self while you do it. Passion, integrity, and inclusion mixed with a healthy dose of fun is what makes us the best fit for your next career move! MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space. Amazing growth takes amazing employees. Are you up to the challenge? We are not accepting unsolicited resumes from agencies and/or search firms for this job posting. MRI Software is an Equal Opportunity Employer. Regardless of your race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, veteran status, you are welcome here.