Quality Liaison

MS Companies
Murfreesboro, TN Full Time
POSTED ON 5/31/2023 CLOSED ON 11/1/2023

What are the responsibilities and job description for the Quality Liaison position at MS Companies?

Post Summary/Important Features:

  • Comprehensive Insurance and Benefit Packages!
  • Opportunity for Career Growth and Development!
  • Join a rapidly growing, technology focused team


MS Companies is seeking an energetic, experienced and self-motivated full-time Quality Liaison who will be responsible for direct involvement with customer quality and engineering teams. This hands-on position operates independently to advance the interest of the customer at an OEM or any assigned location. Pursue and initiate dialogue with key customer contacts to promote long-term and successful customer-supplier relationships.


The ideal candidate will demonstrate an understanding of quality containment, sort and rework processes, address quality concerns, utilize MS Companies’ state-of-the-art technology (training provided) for data collection, measurement analysis, and root cause identification.


Day to Day Responsibilities:

  • Responsible for understanding and adhering to safety guidelines
  • Responsible for effectively communicating with customer representatives concerning quality problems and oversee corrective actions that are implemented
  • Responsible for initiating or helping to coordinate containment/sort/rework processes
  • Responsible for attending meetings to comply to customer requirements and review internally and externally identified quality issues
  • Responsible for demonstrating a complete understanding of MS Force


Job Qualifications:

  • Associate degree in automotive field or related business field preferred, and/or demonstrated experience in automotive, manufacturing or related field
  • Ability to produce, collect, understand and present data
  • Knowledge and experience in root-cause analysis
  • Excellent customer service skills with an emphasis on customer-focused proactive resolution, and de-escalation tactics
  • Ability to dress, act and speak professionally to uphold the MS Companies standard our customers have grown accustomed to
  • A Self-starter who excels at working independently within a diverse team environment.
  • Demonstrated flexibility within a fast-paced challenging environment


Take the first step in becoming a part of a team that is driven to improve every day, APPLY today!

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