What are the responsibilities and job description for the Quality Liaison position at MS Companies?
Post Summary/Important Features:
- Comprehensive Insurance and Benefit Packages!
- Opportunity for Career Growth and Development!
- Join a rapidly growing, technology focused team
MS Companies is seeking an energetic, experienced and self-motivated full-time Quality Liaison who will be responsible for direct involvement with customer quality and engineering teams. This hands-on position operates independently to advance the interest of the customer at an OEM or any assigned location. Pursue and initiate dialogue with key customer contacts to promote long-term and successful customer-supplier relationships.
The ideal candidate will demonstrate an understanding of quality containment, sort and rework processes, address quality concerns, utilize MS Companies’ state-of-the-art technology (training provided) for data collection, measurement analysis, and root cause identification.
Day to Day Responsibilities:
- Responsible for understanding and adhering to safety guidelines
- Responsible for effectively communicating with customer representatives concerning quality problems and oversee corrective actions that are implemented
- Responsible for initiating or helping to coordinate containment/sort/rework processes
- Responsible for attending meetings to comply to customer requirements and review internally and externally identified quality issues
- Responsible for demonstrating a complete understanding of MS Force
Job Qualifications:
- Associate degree in automotive field or related business field preferred, and/or demonstrated experience in automotive, manufacturing or related field
- Ability to produce, collect, understand and present data
- Knowledge and experience in root-cause analysis
- Excellent customer service skills with an emphasis on customer-focused proactive resolution, and de-escalation tactics
- Ability to dress, act and speak professionally to uphold the MS Companies standard our customers have grown accustomed to
- A Self-starter who excels at working independently within a diverse team environment.
- Demonstrated flexibility within a fast-paced challenging environment
Take the first step in becoming a part of a team that is driven to improve every day, APPLY today!