Benefits Specialist

Overview

We are a technology company that aims to help people return home safely from their worksites by building smart safety systems. We have a hyper focused safety culture that puts our customers and our employee safety first. As a company, we aim for stable and sustained business growth and this strategy has supported our growth. We hire carefully to ensure our growth strategy as well as culture fit and value each hire tremendously. We hugely value learning and continuous improvement and believe strongly in furthering the careers of all our employees. We recognize that our careers can take us in different directions, and we value retention by recognizing and even encouraging this diverse career growth. Being a global organization, we are well positioned to have varied opportunities within the organization to support growth in different directions. Our compensation and benefits packages are competitive.

MSA is an organization that respects boundaries, encourages people to unplug and recharge, and prioritizes the well-being of everyone on the team, all while sustaining reasonable growth and remaining committed to our meaningful mission.

Responsibilities

• Serve as main point of contact for benefit-related inquiries from employees and retirees and act as liaison between various functions and third-party administrators. Identify trends and areas for improvement.
• Direct and/or inform employees and internal partners on basic details and requirements of various benefit plans.
• Manage billing and carrier invoice processing activities for benefit department, which include reviewing, analyzing, and providing recommendations for continuous improvement.
• Prepare general communication to employees, retirees, and other participants on a wide variety benefit program.
• Create and maintain process documents and procedures related to various benefit processes.
• Assist in the coordination of wellness and EAP activities and programs as well as annual Open Enrollment, where we experience higher volumes in participant escalated issues, and must do frequent benefit administration vendor and carrier outreach.
• Review the data edits/changes files, such as the monthly pension file results, to verify demographic and compensation data passed to our vendors correctly per our audit controls.
• Manage the review of any regular weekly benefit processing, such as but not limited to, family status changes and supporting documentation for legitimacy.
• Manage the biweekly payroll remuneration audit of benefit deduction changes to verify accuracy between the benefit systems and our payroll system.
• Participate in internal and external audit requests, compliance filings, and other projects as requested.

Qualifications

Special Knowledge, Skills and Abilities Required:

• Bachelor’s degree in Human Resources or related area
• Minimum 2 years Human Resources and/or Benefits experience
• High degree of proficiency in Microsoft Suite, with priority placed on the ability to do mail merges and Microsoft Excel sorting, filtering, VLOOKUP’s, and formulas
• Exceptional organization, prioritization, and time management skills
• Professional demeanor and approach
• Strong written and verbal communications skills
• Experience using a case management or ticketing system
• Ability to work independently with minimal supervision at times
• Proven ability to multi-task in fast paced environment
• Strong attention to detail, striving for highest level of accuracy

Experience (Preferred):

• Working knowledge of HR/benefit programs and administration
• Familiarity with benefit admin system(s)

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