Explosive Detection Canine (EDC) Field Supervisor

Explosive Detection Canine (EDC) Field Supervisor

Overview

MSA Security®, An Allied Universal® Company, is a leading global provider of high consequence threat solutions. We offer customized and innovative security solutions developed and executed by a team of experienced professionals. We deploy more than 800 K9 Detection Teams nationwide to mitigate the explosive and active shooter threats. Our patented SmartTech® solution provides instant, remote X-ray screener support from FBI-trained bomb technicians. At MSA Security, we take pride in hiring professionals with diverse backgrounds in law enforcement and military service. Start your phenomenal career with us today! We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time K9 handler jobs and other roles!

Job Description

MSA Security, an Allied Universal® Company, is hiring a Explosive Detection Canine (EDC) Field Supervisor. The Field Supervisor is responsible and accountable for the good order of the work force as it relates to client expectations, the public, and the best business practices of MSA Security. The Field Supervisor will also be responsible for managing the duties, performance, and relations of EDC Handlers.

RESPONSIBILITIES:

• Provide input into the development of employee standards of performances and conduct as well as post standard operating procedures
• Work directly with clients, assess client satisfaction; identify areas of concern, initiate corrective actions, and raise appropriate issues to senior management attention
• Work directly with client management and personnel to help meet the obligations of our contract, ensure MSA compliance, and maintain positive customer relationships
• Utilize best-practice industry knowledge, combined with career-experience, to train and retrain team members
• Assess and recommend discipline for Handlers on their team, up to and including termination of employment
• Provide input into the development of employee Standards of Performance and Conduct as well as Post Standard Operating Procedures
• Coordinate successfully with other MSA departments to ensure reliable operations
• Implement and enforces employee Standards of Performance and Conduct
• Implement and supervise the execution of Post Standard Operating Procedures, inclusive of client specific requirements and companywide business practices
• Review post orders and other details of assignments with employees; ensure understanding and clarify misunderstandings
• Coach, discipline, and provide balanced feedback to personnel as appropriate; meet personally with employees and document coaching and disciplinary actions
• Monitor actions of subordinates to ensure attentive, courteous, and professional behavior toward client representatives, fellow employees, visitors, and the public
• Ensure widest dissemination and understanding of employees Standard of Performance and Conduct
• Serve as the direct representative of the MSA Security Leadership and Management team to the field, and relay and enforce operational decisions and intent
• Conduct initial inquiry and investigations into allegations of the employee misconduct or SOP violations.
• Recommend policies and procedures for maximizing efficiency, effectiveness, safety, and overall performance in meeting client's expectations
• Interview, select, and perform ongoing training to ensure success of new hires
• Complete administrative paperwork as required, and maintain records, forms, and reports as necessary
• Coordinate successfully with other MSA departments to ensure reliable operations

QUALIFICATIONS:

• High School diploma or GED equivalency
• Possession of, or ability to obtain, security license and/or other licensing and credentialing as required
• Certification as a TSA regulated 3PK9 certified EDC Team, or ability to obtain such certification
• Minimum of three (3) years of experience with civilian law enforcement or military explosive detection handler
• Minimum of one (1) year of experience as an MSA Explosive Detection Canine Handler
• Strong proficiency in Microsoft Office (Word, PowerPoint, Excel, and Publisher)
• Be able to interact professionally with all levels of employees and clients
• Excellent time management skills; ability to balance multiple competing tasks in a time compressed environment while generating quality results
• Other:
• Possess adequate living environment to allow for the proper exercise and training of the canine
• Have access to reliable transportation sufficient to allow the safe transportation of the canine to and from work
• Willingness and ability to be available for incident/emergency response duty, standby duty, and client demonstrations, which includes various days and hours

PREFERRED QUALIFICATIONS:

• Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
• Prior civilian or military K9 handler experience
• Completion of a full military handler course
• Bachelor's degree in law enforcement or criminal justice related studies
• A minimum of 8 or more years of service in any military branch

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• 401(k) plan, subject to eligibility requirements
• Paid time off offered at an accrual rate of 1 hour per 25 hours worked on a weekly basis
• Eight paid holidays (subject to eligibility)
• Employee Assistance Program
• Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more!

PAY: $75,000 - $80,000 annually

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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