What are the responsibilities and job description for the Server Assistant - Madison Club position at MSG Entertainment?
Are you looking to work for a world leader in live entertainment? Want to experience the roar of the crowd or the thrill of a lifetime, every night? Join Madison Square Garden Entertainment and you’ll be a part of the action as we make unforgettable happen for our guests. ROLE SUMMARY: During Arena events, the Madison Club Server Assistant works at food stations, busses tables and assists with any guest inquiries. This individual exhibits a warm, friendly and professional demeanor at all times to further enhance the guest experience.
What will you do?
- Set up club space prior to event and maintain cleanliness of space during event.
- Responsible for Club stations during service to include: keeping stations stocked, neat and clean; running food from kitchen/pantry; serving food; preparing coffee beverages.
- Address any guest questions or concerns, escalating to Supervisor as needed.
- Adhere to Department of Health food handling regulations and Company’s alcohol service guidelines.
- Madison Club Server Assistants will also be assigned to work in The Loft; during non-club events, Madison Club Server Assistants may be assigned to work in Catering.
What do you need to succeed?
- The ideal candidate will have a previous Food & Beverage experience.
- Food & Beverage product knowledge.
- Proven ability to listen, understand and communicate effectively.
- Commitment to guest service and ability to handle a high-energy environment.
SPECIAL REQUIREMENTS OF THE JOB:
- Able to walk and stand during the entire shift.
- Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment.
The Company requires that all individuals, subject to certain limited exceptions, be fully vaccinated against COVID-19. The Company will consider requests for reasonable accommodations regarding this requirement.
Our unique talents and backgrounds are what make us a strong and dynamic organization. This is your chance to join a team of professionals and bring your passion to delight guests to our growing company!
Why is MSG for me?
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment experiences. The Company presents or hosts a broad array of events in its diverse collection of venues: New York’s Madison Square Garden, Hulu Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre and The Chicago Theatre. MSG Entertainment is also building a new state-of-the-art venue in Las Vegas, MSG Sphere at The Venetian, and has announced plans to build a second MSG Sphere in London, pending necessary approvals. In addition, the Company features the original production – the Christmas Spectacular Starring the Radio City Rockettes – and through Boston Calling Events, produces the Boston Calling Music Festival. Also under the MSG Entertainment umbrella is Tao Group Hospitality, with entertainment dining and nightlife brands including Tao, Marquee, Lavo, Avenue, Beauty & Essex and Cathédrale. More information is available at www.msgentertainment.com.
We invite you to create an exceptional career at MSG
At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds
At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required. #LI-ES1
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