What are the responsibilities and job description for the Parts Representative position at MTE Turf Equipment Solutions - Cohoes NY?
Organize, communicate and delegate responsibilities and priorities to ensure the successful operation of the parts department.
Influence and promote customer satisfaction, service and support.
Resolve customer problems to restore and promote good public relations.
Keep the parts department in excellent condition.
Develop and maintain effective parts department processes to ensure customer satisfaction.
Open communication with customers and employees.
Answering phones to fill customers needs.
Ordering from vendors and expediting orders when needed.
Pulling parts from stock for Technicians.
Placing orders with vendors. Creating PO's when needed.
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Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Experience:
- Customer Service Skills: 2 years (Preferred)
Work Location:
- One location
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Detail-oriented -- would rather focus on the details of work than the bigger picture
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- Stable -- traditional, stable, strong processes
Company's website:
- www.mte.us.com
Work Remotely:
- No
Work Location: One location