Executive Director of Information Technology

THIS ROLE IS NOT REMOTE AND CANNOT BE PERFOMED REMOTELY ; REMOTE APPLICANTS WILL NOT BE CONSIDERED

WE'RE DOUBLING DOWN ON YOUR FUTURE

• Our competitive base salary for this role is DOE with discretionary performance bonuses 2x a year!
• Fully paid medical, prescription drug, dental, and vision coverage for you and competitive premiums for your dependents.
• Complimentary meals and covered team member parking.
• Employer-paid life insurance, long-term disability, and accidental death and dismemberment coverage. Flexible Spending Account options for health care expenses.
• Company-paid gaming licenses (Class A & Class B).
• Variety of additional voluntary benefits and retirement plans.

WHAT YOU’LL DO

• Be the face of MCR for new hires and team members; exemplify MCR’s values and set a great example by always demonstrating excellent guest service and professionalism.
• Practice, support and promote the Mission, Vision, and Values of Muckleshoot Casino.
• Collaborate with the CEO, Muckleshoot Tribal Council, and executives to establish and drive organizational vision and technology strategy.
• Direct all IT operations, including day-to-day functions, recommendations, standardized business processes, and alignment of IT strategy with business goals for the success of Muckleshoot Casino Resort's IT initiatives.
• Ensure organizational compliance with relevant laws, regulations, and standards related to IT, cybersecurity, and data privacy.
• Responsible for the protection of IT infrastructure, networks, and data, preventing data breaches and responding to cyber-attacks.
• Oversee information and telecommunication technology functions and services, coordinating applications development/maintenance, data processing, data center infrastructure, network administration, office automation, and technical support activities.
• Engage and partner with the executive team, stakeholders, and vendors to align with business objectives.
• Optimize the IT function to meet resource demands and prioritize assignments.
• Establish objectives for IT systems operations, maintenance, and enhancement, and develop plans for continuous improvement.
• Provide expertise in vendor selection and management for cost-effective solutions.
• Establish, monitor, and improve IT performance metrics aligned with strategic goals.
• Communicate key information to Executive Leadership, Gaming Advisory Board, Tribal Council, and other stakeholders regarding IT operations, cost management, and guest services.
• Contribute to the effectiveness of the organization as a member of the Executive Leadership team, integrating objectives with other functions.
• Translate strategy into actionable goals for performance and growth, implementing goal setting, performance management, and annual IT planning.
• Collaborate on the annual IT budget, reviewing financial projections and ensuring adherence to approved budgets.
• Review and analyze the performance of IT operations, taking corrective action when necessary.
• Foster a results-oriented culture and collaborate with internal and external entities on IT contracts and service agreements.
• Coordinate IT resource allocation with other tribal entities.
• Partner with People & Talent (HR) to support talent acquisition, development, and people strategy aligned with the organization's employer value proposition.
• Ensure compliance with regulatory requirements, policies, and procedures, including guest service standards, HR processes, coaching, budgeting, and purchasing.
• Foster a positive and safe work environment, promote positive team member relations, and report issues as needed.
• Perform other assigned duties as required.

WHAT YOU’LL BRING

• Ten (10) years of IT experience with a large, innovative company is required.
• Seven (7) years’ experience as a director or senior-level IT Manager required.
• Expertise with a variety of IT systems including but not limited to general business, disaster recovery, database/business intelligence, networking, HRIS, SharePoint, accounting, and Microsoft’s Solution Framework (MSF) process for managing IT projects required.
• Staying abreast of modern technologies and principles by conducting research; attending seminars, educational workshops, classes, and conferences; reviewing professional publications; establishing networks; participating in professional societies; and conferring with representatives of contracting agencies and related organizations.
• Gaming experience highly preferred.
• Casino/Resort experience highly preferred.

HOW YOU’LL BE SUCCESSFUL

• Knowledge of extensive human resource management generalist skills, with extensive knowledge of employment, compensation, organizational planning, team member relations, and professional development.
• Ability to develop long-term plans and programs and to evaluate work accomplishments.
• Ability to exhibit strong team management, analytical, time management, organization, and written/verbal skills. Read, write, and speak English fluently.
• Ability to demonstrate advanced knowledge and skill using HRIS/HRMS programs, Time & Attendance software, LMS, and ATS systems and software.
• Skilled in using MS Office Suite applications. • 
• Ability to Implement robust security measures, including data privacy, access controls, network security, and incident response protocols.

WHAT TO EXPECT

• Availability – Ability to work 40 hours per week, primarily Monday – Friday, dayshift. Some holidays, weekends, and nights may be required to support a 24/7 operation.
• Physical – Ability to maneuver in all areas of the casino, ascent/descent from stairs, frequent standing, walking, sitting, reaching, stooping, kneeling, or crouching, and/or prolonged periods focusing on tasks. Ability to lift at least 25 lbs. May regularly need to lift/ move, push, or pull up material or boxes necessary to the job function, with or without assistance.
• Environment – Exposure to environmental tobacco smoke (ETS) while working and traversing on the gaming floor.
• Genuine & Pride: As a Team Member, your authentic character and pride in representing the Muckleshoot name go beyond job titles. This is not just about what's described in your role, but also about taking collective ownership of our environment. Whether it is pushing in chairs, collecting glassware, or picking up garbage, every shared act contributes to the reputation of Muckleshoot Casino Resort. True pride in our brand means ensuring a welcoming environment for all, recognizing that each of us plays a part in upholding the esteemed reputation we've built together.
• Guest-Centered Hospitality: Muckleshoot Casino Resort focuses on offering personalized and welcoming experiences highlighting hospitality over basic services, emphasizing on genuine connections and thoughtful recommendations. At Muckleshoot Casino Resort, we are dedicated to taking personal responsibility for bringing these moments to life – it is what we take pride in.

Muckleshoot Casino Resort is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any associate at Muckleshoot Casino Resort or its affiliates via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Muckleshoot Casino Resort. No fee will be paid in the event the candidate is hired by Muckleshoot Casino Resort as a result of the referral or through other means.