Restaurant Supervisor - Sportsbook

WE'RE DOUBLING DOWN ON YOUR FUTURE

• Competitive salary starting at $27.89/hr. with discretionary performance bonuses 2x a year!

• Fully paid medical, prescription drug, dental, and vision coverage for you and competitive premiums for your dependents.

• Complimentary meals and covered team member parking.

• Employer-paid life insurance, long-term disability, and accidental death and dismemberment coverage. Flexible Spending Account options for health care expenses.

• Company-paid gaming licenses (Class A & Class B).

• Variety of additional voluntary benefits and retirement plans.

GET TO KNOW THE ROLE

The Restaurant Supervisor is responsible for assisting the Food & Beverage Managers in supervising and coordinating the overall activities of the overall operation as assigned and ensuring staff provides superior service to guests, following the operating procedures, including safety policy and procedures.

WHAT YOU'LL DO

• Practice, support and promote the Mission, Vision, and Values of Muckleshoot Casino.

• Assist in hiring staff, training, scheduling, and assigning duties.

• Supervise the requisition of all liquor (beer, wine, and other beverages) from the warehouse to all bars, as directed.

• Respond to callouts, and adjust staffing to ensure appropriate coverage.

• Assist with performance evaluations.

• Maintain security of goods.

• Assist in maintaining all departmental team members' files.

• Train all beverage/bar staff.

• Keep staff updated on policies, procedures, and special events.

• Ensure compliance with State Alcoholic Beverage regulations.

• Ensure proper procedures are adhered to while handling emergency situations.

WHAT YOU'LL BRING

• Ability to obtain a Class III B gaming license.
• One (1) year of experience in bartending is required.
• One (1) year of food service and culinary knowledge is required.
• Bartending School or equivalent training preferred.
• Must maintain a valid WA State Health Card/Food Handlers Permit (required). 
• Must have or be able to obtain a Class 12 Alcohol Permit (required).

HOW YOU’LL BE SUCCESSFUL

• Knowledge of wines.
• Knowledge of health & safety standards, and safety regulations as required.
• Knowledge of mixology, beer, and wines, as well as alcohol safety awareness.
• Knowledge of P.O.S. systems.
• Knowledge of the BERG liquor dispensing system.
• Knowledge of health & safety standards, and safety regulations as required.
• Skilled in basic math.
• Ability to demonstrate excellent guest service skills.
• Ability to demonstrate a well-groomed presence and always maintain a professional appearance and attitude.
• Ability to follow specific instructions. Read, write, and speak English fluently.
• Ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
• Ability to speak, read and comprehend instructions, short correspondence, and policy documents, and converse comfortably with guests. Read, write, and speak English fluently.
• Must be 21 years or older.

WHAT TO EXPECT

• Availability – Ability to work different shifts, holidays, weekends, and nights to support a 24/7 operation.
• Physical – Ability to maneuver in all areas of casino, ascent/descent from stairs, frequent standing, walking, sitting, reaching, stooping, kneeling, or crouching, and/or prolonged periods of time focusing on tasks. Ability to lift at least 25 lbs. May regularly need to lift/ move, push or pull up material or boxes necessary to the job function, with or without assistance.
• Environment – Exposure to environmental tobacco smoke (ETS) while working and traversing on the gaming floor.
• Genuine & Pride: As a Team Member, your authentic character and pride in representing the Muckleshoot name go beyond job titles. This is not just about what's described in your role, but also about taking collective ownership of our environment. Whether it is pushing in chairs, collecting glassware, or picking up garbage, every shared act contributes to the reputation of Muckleshoot Casino Resort. True pride in our brand means ensuring a welcoming environment for all, recognizing that each of us plays a part in upholding the esteemed reputation we've built together.
• Guest-Centered Hospitality: Muckleshoot Casino Resort focuses on offering personalized and welcoming experiences highlighting hospitality over basic services, emphasizing on genuine connections and thoughtful recommendations. At Muckleshoot Casino Resort, we are dedicated to taking personal responsibility for bringing these moments to life – it is what we take pride in.