Experienced Mud Room Technician at Lacey (Pet Grooming)
Job Posting for Experienced Mud Room Technician at Lacey (Pet Grooming) at Mud Bay Inc
Job Description:
Understands and can operate within the primary goal of low stress, high safety baths and trims at all times- Bathing, drying, and grooming dogs as well as any other services provided by the Mud Room
- Handles dogs safely and calmly. Knows when to ask for and when to provide assistance in order to ensure that a service is provided safely, well and/or on time
- Stays up to date on knowledge of Mud Room practices, other relevant Mud Bay practices and other material that Mud Room Muddies are expected to know
- Communicate with customers about their dog’s skin and coat condition through in-person face-to-face chats and written report cards
- Actively pursues further education on health and nutrition and how it plays a role in skin care for the animals
- Work toward expansion of the Mud Room to other regions, which may include extended travel to recruit and train Mud Room teams in other locations
- See opportunities for process improvement and proactively make changes
- Communicate often with New Business leaders and other departments as collaboration is needed
Required Skills:
Is highly skilled in dog bathing and grooming with professional experience- Understands and is passionate about dog behavior and safe dog handling
- Believes that the ideal environment for dogs and staff is calm and low stress
- Can work with each dog as an individual, adapting service to meet the needs of the dog when it comes to skin and coat health as well as behavior
- Has a portfolio of their best work and is proud to share it
- Understands and believes that good nutrition is key to maintaining skin and coat health
- Finds their passion in working with owners and their dogs to improve skin and coat health
- Is patient and understanding with people and pets
- Has deep knowledge of dog physiology, nutrition, behavior, problems, and solutions
- Is certified or willing to become certified in animal and people first aid
- Is willing and able to quickly get up to speed on Mud Room practices, relevant Mud Bay practices, and other material that Mud Room Muddies are expected to know
- Is organized and efficient in their work
- Takes ownership of personal and team effectiveness and productivity
- Contributes to others' effectiveness and productivity
- Is willing and able to learn and effectively use our electronic scheduling and recordkeeping program
- Is adaptable and embraces change with an open heart and open mind
- Generates new ideas and is eager to consider different approaches
- Collaborates with team members well and often
- Communicates proactively and productively; understands when something should be shared, including what needs urgent communication
- Communicates with customers, colleagues and business partners in a clear way that is guided by Mud Bay’s mission, values and culture
- Seeks and gives feedback with an open heart and open mind in order to grow and improve
- Is willing to work in Thurston County
Hours Per Week: 40 GFE
Pay Starting At: $18.10 and up, DOQ
Experience
Required- 1 year(s): Grooming and Bathing experience with dogs in a professional environment
Education
Required- High School or Equivalent or better
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Salary.com Estimation for Experienced Mud Room Technician at Lacey (Pet Grooming) in Lacey, WA
$51,693 to $71,142
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