Front Desk Spec

You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve. FTE:.6 Shift: Day, Schedule: 8 Position Summary The Front Desk Specialist performs reception, registration, and secretarial functions in support of the daily operations of the Center while functioning as the focal communication source in the unit. The incumbent is responsible for all aspects of front office duties including reception, patient scheduling, registration, processing billing information, charge entry, payment posting, batch balancing, cash reconciliation/balancing, etc. The combination of these functions will be determined by the Manager to meet the needs of the clinic. This is an intermediate clerical position working under limited supervision. This position is highly visible and is the initial contact for patient and guests of the Center, requiring a customer service oriented individual with a professional appearance and manner at all times. Work situations are a variety of regular, reoccurring duties and functions which require discretion, decision making within the scope of the position’s responsibilities, attention to detail, prioritization, organization, and excellent interpersonal relation skills. Internal contacts are general in nature and include staff and management. External contacts include patients, families, health care providers, and the general public. Requirements High School Diploma or equivalent preferred Vocational training in medical front office desired 1 year experience in related field or education/training supplement Experience with CPT and ICD-9 coding preferred Our Values As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. Why MultiCare? Mission-driven: Partnering for healing and a healthy future Market Leadership: Washington's largest community-based, locally governed health system Technology: "Most Wired" healthcare system 10 years in a row Employee-centric: Named Forbes "America's Best Employers by State" in 2021 Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountain, and forest at every turn Pay and Benefit Expectations MultiCare provides a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, MultiCare shares a competitive range of compensation for candidates hired into each position. The starting pay for this position is $18.38 and the pay scale is $18.38 - $26.46 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align. Associated benefit information can be viewed here. MultiCare is a not-for-profit health care organization with more than 20,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho. MultiCare’s comprehensive system of health includes numerous primary care, urgent care and specialty services — including Mary Bridge Children’s Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization. Eleven hospitals complete the organization: Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children’s Hospital — the Puget Sound region’s only children’s hospital and state-designated Level II Pediatric Trauma Center for Western Washington — Navos Behavioral Health Hospital, Valley Hospital, Tacoma General Hospital — which is home to the South Puget Sound region’s only Level IV Neonatal Intensive Care Unit — and Wellfound Behavioral Health Hospital. Join our talent network by creating a simple profile with us and we'll see if you're a fit for any current openings! Don't see an opening that fits your current preferences? Create a job alert for the type of job you're looking for, and we'll notify you when one gets posted! Click here to create a Job Alert. If you are a job applicant who requires reasonable accommodation in the job application process, please email us. If you are having issue with completing the job application process, please email us. We do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability, genetic information, protected veteran, sexual orientation, marital status, genetic information, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Salary : $18 - $26