DESKTOP ANALYST (Information Center Consultant II) - Range 15 / NON
Job Posting for DESKTOP ANALYST (Information Center Consultant II) - Range 15 / NON at Municipality of Anchorage
Open to the general public and any current Municipal employee.
This is a non-represented position (no union affiliation) and is subject to the current provisions of the Personnel Rules of the Municipality of Anchorage.
DEPARTMENT: Information Technology
HOURS OF WORK: Monday through Friday; 8:00 am to 5:00 pm
LOCATION: 632 W 6th AvenueAssist municipal customers with using information technology, troubleshoot, evaluate, and resolve network data cabling/connectivity and desktop hardware/software/network problems; utilize specialized test equipment and software tools for troubleshooting. Assist with new hardware, software, data network installations or moves/adds/changes. Perform computer
operations and systems administration functions on various municipal computing platforms. Performs other duties as assigned.
Preferences:
Military Service Interview Preference:
Veterans or who wish to be considered for interview preference as permitted in Municipal Personnel Rules 3.30.031 D must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs recognizing the person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration.
This is a non-represented position (no union affiliation) and is subject to the current provisions of the Personnel Rules of the Municipality of Anchorage.
DEPARTMENT: Information Technology
HOURS OF WORK: Monday through Friday; 8:00 am to 5:00 pm
LOCATION: 632 W 6th AvenueAssist municipal customers with using information technology, troubleshoot, evaluate, and resolve network data cabling/connectivity and desktop hardware/software/network problems; utilize specialized test equipment and software tools for troubleshooting. Assist with new hardware, software, data network installations or moves/adds/changes. Perform computer
operations and systems administration functions on various municipal computing platforms. Performs other duties as assigned.
High school diploma, GED, or equivalent and six (6) years of technical/professional MIS experience, working with clients on the resolution of computer problems and/or the configuration of hardware, software, and network facilities, one (1) year of which must be equivalent to Information Center Consultant I with the Municipality, or equivalent elsewhere.
OR
Associate’s degree in Management Information Systems, Computer Science, or related field, and four (4) years of technical/professional MIS experience, working with clients on the resolution of computer problems and/or the configuration of hardware, software, and network facilities, one (1) year of which must be equivalent to Information Center Consultant I with the Municipality, or equivalent elsewhere.
OR
Bachelor’s degree in Management Information Systems, Computer Science, or related field, and two (2) years of technical/professional MIS experience, working with clients on the resolution of computer problems and/or the configuration of hardware, software, and network facilities, one (1) year of which must be equivalent to Information Center Consultant I with the Municipality, or equivalent elsewhere.
Must possess current State of Alaska driver's license by the time of hire.
Satisfactory Criminal Justice Information System (CJIS) background check within 30 days of hire.
Satisfactory Criminal Justice Information System (CJIS) background check within 30 days of hire.
Preferences:
- ITIL (Information Technology Infrastructure Library) certification
The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-verify Program. For more information, please go to http://www.uscis.gov/E-verify. E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
If selected for hire, the appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted background check. A background check encompasses criminal history, verifying education, and verifying dates of employment.
All required licenses or certifications must remain current for the duration of employment.
If selected for hire, the appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted background check. A background check encompasses criminal history, verifying education, and verifying dates of employment.
All required licenses or certifications must remain current for the duration of employment.
Military Service Interview Preference:
Veterans or who wish to be considered for interview preference as permitted in Municipal Personnel Rules 3.30.031 D must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs recognizing the person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration.
Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference as permitted in Municipal Personnel Rules 3.30.031 D must attach proof of current service to the application. Proof of current service can be shown by submission of a statement of service which, at a minimum, shows full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment. The statement of service must be on a form or letterhead of the individual’s command organization and show the name, signature, title and contact information for the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration.
The Municipality of Anchorage is an employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion.
Application Process:
Once applicants click the "Apply" link underneath the header section of a vacancy announcement, they will be directed to the www.GovernmentJobs.com website to log into their existing account (or to create an account) of their application profile. Applicants will create or review their profile, make any updates necessary, and submit their application from their personal account. NOTE: The GovernmentJobs website and applicant's profile accounts are not administered by the Municipality of Anchorage. For technical assistance or customer service regarding an account profile, applicants may contact the GovernmentJobs customer support line at 1-855-524-5627.
For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, applicants may contact the Human Resources Department at (907) 343-4442 during regular business hours of Monday through Friday 8:00 a.m. to 5:00 p.m., Alaska Standard Time.
The Municipality of Anchorage is an employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion.
Application Process:
Once applicants click the "Apply" link underneath the header section of a vacancy announcement, they will be directed to the www.GovernmentJobs.com website to log into their existing account (or to create an account) of their application profile. Applicants will create or review their profile, make any updates necessary, and submit their application from their personal account. NOTE: The GovernmentJobs website and applicant's profile accounts are not administered by the Municipality of Anchorage. For technical assistance or customer service regarding an account profile, applicants may contact the GovernmentJobs customer support line at 1-855-524-5627.
For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, applicants may contact the Human Resources Department at (907) 343-4442 during regular business hours of Monday through Friday 8:00 a.m. to 5:00 p.m., Alaska Standard Time.
The MOA is an EO and AA Employer and complies with Title I of the ADA
For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at (907) 343-4571.
For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at (907) 343-4571.
SAFETY COORDINATOR - Range 16 / NON
Municipality of Anchorage -
Anchorage, AK
PUBLIC HEALTH NURSE - Range 15 / AMEA
Municipality of Anchorage -
Anchorage, AK
PUBLIC SERVICE INTERN - RANGE 10 / NON
Municipality of Anchorage -
Anchorage, AK
Salary.com Estimation for DESKTOP ANALYST (Information Center Consultant II) - Range 15 / NON in Anchorage, AK
$69,831 to $87,700
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs with skills like those required for the DESKTOP ANALYST (Information Center Consultant II) - Range 15 / NON.
Click the checkbox next to the jobs that you are interested in.
-
Customer Service Skill
-
Income Estimation: $28,243 - $51,289
-
Income Estimation: $29,972 - $46,458
-
-
Data Center Operations Skill
-
Income Estimation: $65,773 - $104,602
-
Income Estimation: $73,445 - $101,772
-
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles
Skills Library
Job openings at Municipality of Anchorage
Municipality of Anchorage
Anchorage, AK
Other
Municipality of Anchorage
Anchorage, AK
Full Time
Municipality of Anchorage
Anchorage, AK
Part Time
Municipality of Anchorage
Anchorage, AK
Full Time
Not the job you're looking for? Here are some other DESKTOP ANALYST (Information Center Consultant II) - Range 15 / NON jobs in the Anchorage, AK area that may be a better fit.
We don't have any other DESKTOP ANALYST (Information Center Consultant II) - Range 15 / NON jobs in the Anchorage, AK area right now.
NETWORK TECHNICIAN - Range 15 / NON
Municipality of Anchorage, Anchorage, AK
BUDGET ANALYST II - Range 16 / NON
Municipality of Anchorage, Anchorage, AK