Sales Support Associate

Ames, IA Full Time
POSTED ON 5/7/2024

Munn Lumber, a Mead Lumber Company, is a leading provider of building products to professional contractors, and remodelers. We have 54 locations across 9 Midwestern states. As 100% employee-owned, we continue to grow and are in search of driven individuals who desire an opportunity to grow their career.

As a Sales Support Associate you will be responsible for various sales duties, but the main role is to support our Outside Sales Representatives selling hardware, building materials, and lumber to customers.

Responsibilities of Sales Support:
  • Develop a working knowledge of company products, procedures, culture, and customer service philosophy.
  • Process receiving documents and match up invoices for payments in a timely and accurate manner.
  • Answer telephone professionally and pleasantly.
  • Listen to and assist customers.
  • Assist with delivery of merchandise, if needed.
Qualifications & Requirements of Sales Associate:
  • High School diploma or GED required.
  • Previous commercial construction or sales experience preferred
  • Valid driver’s license and a good driving record.
  • Physical ability to lift and carry 80 pounds.
  • Desire to learn and grow professionally.
  • Ability to form strong relationships with customers.
  • Ability to react quickly to problems and respond to them accurately and professionally.
  • Ability to operate office equipment.
  • Friendly outgoing personality that enjoys working with people.
  • Positive and energetic attitude.
  • Strong verbal skills.

Once eligible, you will participate in our ESOP (Employee Stock Ownership Plan), a unique benefit that can provide a financial source for your future/retirement that very few companies offer. We also offer our employees competitive pay as well as the benefits listed below:

Benefits:
  • Employee Stock Ownership
  • Medical, Dental, Vision
  • 100% Employer Paid Group Term Life, AD&D, and STD
  • Additional Voluntary Life, AD&D, and LTD
  • Paid Time Off & Holiday Pay
  • Flexible Spending Accounts
  • 401(k)
  • Scholarship & Tuition Assistance Programs
  • Employee Assistance Program
  • Merchandise Discounts
Company Values
The company has six core values that are essential to achieving its business objectives and overall mission. Employees are expected to live these values in their daily job performance, work behaviors, business relationships, customer interactions, financial expenditures, and decision-making.
  • Put People First
  • Think Like an Owner
  • Integrity
  • Invest Where you Live
  • Unmatched Customer Service
  • Continuous Improvement

We are an equal opportunity employer. Mead Lumber considers applicants for all positions without regard to race, color, sex, ethnicity, national origin, religion, gender, age, pregnancy, marital status, veteran’s status, sexual orientation, genetic information, disability or any other protected basis prohibited by law.

Salary.com Estimation for Sales Support Associate in Ames, IA
$43,727 to $55,931
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