Social Services Coordinator

The Salvation Army Mission

The Salvation Army, an international movement, is an evangelical part of the Universal Christian Church.  Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Summary

The Salvation Army Northern Division Fargo’s Social Services Coordinator provides direct assistance to program participants. The Coordinator also recruits and provides a full range of case management services to Pathway of Hope (POH) participants. POH is responsible for providing targeted services to participants with a desire to break the cycle of crisis and enable a path out of intergenerational poverty.

Essential Functions (approximate time spent)

• Provide participants with direct assistance (e.g., foodshelf, Heatshare, vouchers) (30%).
• Conduct long-term strength-based, person-centered, holistic case management to POH participants (30%).
• Maintain up-to-date, accurate participant information in casefiles and through database entry (15%). 
• Facilitate individual and group educational activities (10%).
• Assist with seasonal and special events (5%).
• Recruit qualifying participants for POH and promote social services and corps programs with participants and throughout the community (5%).
• Engage in internal activities to promote and further POH goals and objectives (5%).

Education and Experience

• Associate's degree in relevant field preferred. In lieu of degree, a combination of education and experience may be considered.
• If degree is in social work, must be licensed by state board.
• Previous social services experience required.
• Must pass background checks.
• Valid driver’s license and meet MVR requirements preferred.

Competencies

• Flexible interpersonal and communication skills.
• High level of honor in dealing with confidential information.
• Works with integrity, valuing honesty and diligence.
• Excellent organizational skills and attention to detail.
• Proficient with PC, Microsoft Office, databases, and standard office equipment.

Working Conditions

• Mostly sedentary work, sitting for long periods of time and working on a computer.
• Professional environment; eligible for a remote-friendly work environment.
• Must be able communicate clearly in English.
• Standard business hours with infrequent evenings and weekends.
• Must be able to occasionally lift 20 pounds.

Supervisory Responsibilities

None.                                                                                                                                                             

Travel Requirements

May occasionally drive agency vehicle locally to support the mission if MVR check cleared. May be required to use public transportation to support the mission if unable to drive on behalf of The Salvation Army.

Other Duties                                                                                                                                                 

All employees recognize that The Salvation Army is a church and agree that as an employee of The Salvation Army they will support its religious mission.

This job description is not all inclusive.  It is intended to identify the essential functions of the position.  Other duties, responsibilities, and tasks may be assigned by supervisor.