What are the responsibilities and job description for the Systems Engineer position at Murtech?
Systems Engineer
Pay Rate: $50.00-$55.00/HR W2
Hours: Full-Time, Monday-Friday, 8am-5pm
Location: Ashburn, VA
Duration: 1 year
Description:
- Provides technical support for the daily operations and maintenance of server, storage and networking equipment, security appliances, cabling, and site facilities
- Manages projects to completion, including planned installs and upgrades of server hardware, software, storage and networking products
- Ensures compliance with company security protocols, technical requirements, and quality standards to deliver the highest degree of customer satisfaction
- Escalates problems to appropriate resources within service-level parameters
- Documents progress on all task orders in ticket system and provides customer updates in real time
- Performs after-hours and weekend troubleshooting/installs during maintenance windows
- Coordinates efforts across internal teams and outside vendors to deliver desirable outcomes for customers
- Administrates VMware vSphere tech lab environment, remediating host vulnerabilities and ensuring compliance of all virtual machines with required standards
- Packages, deploys, and troubleshoots software patches using Microsoft SCCM
- Completes assigned computer-based training as required
- May be required to be “on call” at scheduled times
- Develops/maintains client relationships, identifying opportunities to extend existing agreements
- Communicates sales leads
Skills:
- CompTIA A and Server Certifications required
- HP & Dell Manufactures Server Certifications preferred
- Experience with ServiceNow ticketing system preferred
- In depth knowledge of HP & Dell Server hardware, including blade servers and rack configurations
- In depth knowledge of server utilities used to configure, maintain, monitor and troubleshoot hardware
- Basic knowledge of HP Storage Works products (ex: HP MSA & MSL)
- Basic knowledge of Microsoft products and hardware clustering
- Ability to design and implement technology solutions for new and existing products/applications
- Ability to manage multiple projects from start to completion
- Ability to communicate effectively with customers & internal staff
- Strong organizational and time-management skills
- High School Diploma required
- Strong technical background required
- 3 to 5 years of relevant industry experience
- Ability to carry and lift up to 70 pounds
- Ability to travel to customer sites
- Digital dexterity and hand/eye coordination in operation of office equipment
- Ability to speak to and hear customers and/or other employees via phone or in person
Salary : $50 - $55
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