What are the responsibilities and job description for the Security / Floor Staff position at MVP Hospitality Group?
We’re not just looking for a typical bouncer, but someone who goes above and beyond to provide friendly, responsive service and works efficiently and professionally while maintaining a positive attitude. Our Security / Floor Staff must maintain a cooperative, cheerful, courteous, and helpful demeanor while rendering customer service. Crowd control and vigilant theft prevention are a must. Working in a respectful, efficient, and professional manner while exhibiting a positive attitude when delivering customer service is imperative.
Security / Floor Staff responsibilities include:
- Recognize and greet all regular and future regular clients upon arrival
- Ensuring that EVERY person that comes into the venue is of legal age and follows dress code
- Having a welcoming and accommodating attitude with every guest
- Maintaining a professional appearance, dress code, and integrity of the venue at all times
- Diffusing situations calmly and respectfully, preventing an escalation
- Escorting our entertainers to their vehicle after their shift
- Establishing relationships with guests and building rapport
- Coordinating and managing communication between guests and staff
Security / Floor Staff Skills and Qualifications Include:
- Excellent judgment, attention to detail, and decision-making abilities
- Self-motivated, positive attitude, and willing to work as a team to go above and beyond expectations
- Ability to spot potential situations and resolve conflicts with respect and decorum
- Commitment to company values and excellent guest service
Security / Floor Staff Requirements:
- A professional, neat, well-groomed, and business-like physical appearance.
- Clean scope background check
- Able to work in an environment subject to varying levels of noise, crowds, and flashing lights.
- Must be able to stand/walk for up to 8 hours and lift to 35 pounds.
- Ability to speak and hear, vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- No face, neck, and/or offensive tattoos.
- Great opportunity for former law enforcement & military!
Job Types: Full-time, Part-time
Pay: From $12.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Night shift
Work Location: One location