What are the responsibilities and job description for the Helpdesk Technician position at MVT Services?
“Where family, careers, and success come together!"
Mesilla Valley Transportation is one of the largest locally owned Truck Load carriers in the U.S. We specialize in time-sensitive service between major manufacturing areas within the U.S., Canada, and Mexico borders.
Mesilla Valley Transportation is now hiring a Helpdesk Technician in Las Cruces, NM!!!
The Helpdesk Technician is responsible for ensuring proper computer operation so that end users can accomplish business tasks.
Responsibilities:
- Document all pertinent end-user information into the issue tracking system.
- Performs hands-on technical computer installation, upgrade, and repair.
- Escalates problems per escalations guidelines.
- Works with team members to solve problems.
- Successfully handle multiple priorities in a fast-paced environment.
Qualifications:
- Associate degree (A. A.) or equivalent from a two-year College or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
- Bilingual in English & Spanish (Required).
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Experience level:
- 1 year
- 2 years
Schedule:
- 8 hour shift
Work Location: In person
Salary : $15 - $-1
