What are the responsibilities and job description for the Sales Associate position at My Eyelab?
Envision Optics, LLC is hiring for the My Eyelab location in Buford, GA.
Website: www.myeyelab.com
SUMMARY
Innovative, contemporary, and fresh. My Eyelab’s cutting-edge, technological experience makes finding the perfect eyewear fun to explore and fun to wear. Carrying designer brands and using computer-automated machinery since 2013 to craft seamless fits every time.
Vision: Easy Eyecare
Mission: Fast, Friendly, and Affordable
Values: Honest Service, Fair Commerce, Your friend in the eyecare business
Mantra: Everyone Buys, Everyone Leaves Happy
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JOB DESCRIPTION
Duties & Responsibilities
My Eyelab’s Optician/Sales Associates are responsible for assisting with store management by supervising and executing corporate plans and actions, creating a positive team atmosphere, and increasing sales by utilizing My Eyelab’s “Sales Process”. Optician/Sales Associates support the Management Team by providing overall direction to the staff in terms of training and performance tracking while creating a selling environment focused on customer service and achieving business results.
Key Accountabilities
- Achieve and exceed individual daily, weekly, and monthly revenue goals.
- Utilize My Eyelab’s ‘Sales Process’ to effectively fulfill company objectives.
- Provide model customer service and promote sales whenever interacting with customers and associates.
- Increase customer satisfaction by greeting patients, assisting with the purchase of eyewear, and following up with customers by resolving issues and answering customer inquiries.
- Create a friendly and energizing atmosphere.
- Stay adept at knowing the product and stay current on new merchandise and eyewear trends.
- Focus on increasing average tickets and decreasing discounts.
- Partake in and facilitate training, coaching, and development of retail associates while following company standards and procedures.
- Collaborate with fellow associates and communicate directives.
- Assume responsibility for other duties as developed.
Key Requirements
- High school diploma or equivalent
- 1 year of customer service experience
- Detail-oriented
- Critical thinker
- Additional Language is a plus (Spanish)
- Ability to work in a fast-paced, often-changing environment.
- Must be available to work retail hours (including weekends), travel for training, etc., as needed.
- Highly resourceful, flexible, and able to solve problems in a timely manner.
The Optician/Sales Associate will create a customer experience for the patient while using proper dispensing techniques. Dispensing process will include determination of the power ranges and specific lens measurements by frame; measure, fit, and adapt lenses and frames for client according to written optical prescription or specification.
Optician/Sales Associates lead by example on the sales floor and prevent walkouts/missed opportunities with the sales staff. By identifying and resolving any customer dissatisfaction as well as providing technical and sales training to the staff, the Optician/Sales Associates is charged with strengthening the My EyeLab. Additionally, Optician/Sales Associates aid the Store Management Team with day-to-day store operations to attain targeted productivity, sales, and profitability goals.
Job Type: Full-time
Pay: $30,000.00 - $50,000.00 per year
Benefits:
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location:
- One location
Work Remotely:
- No
Work Location: One location