GeneDx is a patient-centric health information company committed to revolutionizing healthcare and changing lives by unlocking the answers from within. With more than 20 years of expertise in diagnosing rare disorders and diseases, we have pioneered panels, exome and whole genome sequencing and have developed a proprietary genomic interpretation and information services platform in support of healthcare partners and patients globally. We create, follow, and are informed by cutting-edge science and technology. With one of the most sophisticated datasets of genomic information, we are able to identify new disease-causing genes, advancing the field of medicine through the detection, discovery, and diagnosis of genetic diseases.
Job Description
We are looking for an experienced Practice Manager for MyGeneTeam’s patient counseling services.
This is an exciting time to join our growing organization. MyGeneTeam was formed by experienced genetic counselors who saw a need for access to genetic services in the healthcare community. MyGeneTeam connects healthcare providers, organizations, patients and families with experts in the rapidly evolving field of genetics. Our team specializes in reproductive genetics, cardiogenetics, hereditary cancer and clinical genomics. Join our team and become a part of something big, by increasing availability of genetic information for patients and providers.
The Practice Manager is responsible for the effective management of patient counseling services through:
- Oversight of day-to-day practice operations, including patient scheduling and document management
- Assisting administrative and clinical teams in case management
- Liaising between providers, patients and clients of the practice
- Evaluating workforce performance and compliance with established standard operating procedures and protocols
- Supervision of administrative staff
- Responding to operational issues as they arise, reporting and escalating to leadership as needed
- Assists in projects as needed
Qualifications:
- Associate’s or Bachelor's degree in Health Care field/Medical Office Management or Administration preferred
- Minimum of 3 years in a medical office setting, ideally in both pediatrics and adult medicine
- Two to three years in a supervisory or management position preferred, including staff supervision and performance reviews
- Knowledge of regulations related to Medicare, Medicaid, and commercial insurance, HIPAA and labor law
- Professional communication skills, including face-to-face, email, telephone, and video conferencing, with healthcare providers, medical office staff, laboratories and patients
- Excellent written, verbal and organizational skills
- Skill in using healthcare software and computer systems
- Multitasking and problem-solving skills
- Ability to work remotely and independently with general supervision
Purpose
We operate with conviction that what is best for our customers (patients, their families and the clinicians, payers and partners who serve them) must be embedded in every aspect of our work. At GeneDx we believe:
- genomic information has broad utility and every person should have access to their genome -- delivered expertly, ethically and responsibly -- to guide health decisions throughout life;
- the transition from hypothesis-based to genome-guided healthcare will improve outcomes for patients and the healthcare system that benefit society as a whole;
- genomics will radically transform therapeutic development, bringing better therapies to patients, faster; and
- patients should control and have the ability to direct the use of their genomic information to benefit both themselves and advance scientific understanding that helps others.
In support of these beliefs, we value:
- Equitability: the right of all to have access to information that can improve their health and are committed to closing gaps in health disparities;
- Simplicity: Healthcare is complicated. Genetic information is complex. Our job is to make it as simple as possible to access an answer that improves health outcomes. We value the understanding simplicity creates;
- Transparency: paramount to our success is transparency and accountability for ourselves and our partners to safeguard the confidence and trust of our patients, customers, partners and shareholders.
Through this value system we aim to revolutionize healthcare and change lives by unlocking the answers from within; bringing better health from genomics to patients around the world.
Essential on-site and Customer-facing employees must provide proof of COVID-19 vaccination; medical or religious exemptions considered.
Benefits include:
- Paid Time Off (PTO)
- Health, dental, vision and life insurance
- LT/ST disability plans
- Flexible Spending Account (FSA)
- 401k retirement savings plan
- Employee Discounts
- Voluntary benefits
GeneDx is an Equal Opportunity Employer.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled