What are the responsibilities and job description for the Accounts Receivable Associate position at My Land Air?
Accounts Receivable Associate $$$$
Primary responsibilities
- Collect payments on past due accounts and educate customers on payment terms.
- Successfully manage a queue of 200 delinquent accounts.
- Utilize websites to upload documents, review payment statuses, and resolve disputes.
- Ensure all customer information is correct, including phone numbers, addresses, and email.
- Update and maintain accurate account notes.
- Review and research customer disputes, escalating to management as needed.
- Work alongside Pricing and Sales to ensure customer contracts are loaded into system as agreed upon and invoices are picking up correct pricing.
- Determine when further collection efforts are needed (account hold, credit revocation, 3rd party agency placement).
- Work to convert customers to invoicing via email and payment via ACH.
- Audit invoices to ensure accuracy prior to invoice posting.
- Prior knowledge of freight terminology needed.
- Must take direction well and be self-motivated.
- Detail oriented, good time management and follow-up skills needed.
- Microsoft Office (Word, Excel, Outlook) experience needed.
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