What are the responsibilities and job description for the Technical Writer 3 position at My3Tech?
Job Description
DESCRIPTION OF SERVICES
Railroad Commission of Texas requires the services of 1 Technical Writer 3, hereafter referred to as Candidate(s), who meets the general qualifications of Technical Writer 3, Applications/Software Development and the specifications outlined in this document for the Railroad Commission of Texas.
All work products resulting from the project shall be considered "works made for hire" and are the property of the Railroad Commission of Texas and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Railroad Commission of Texas will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).
The Railroad Commission of Texas ITS Division requires the services of one experienced Technical Writer technical resource, preferably with RRC Oil and Gas systems knowledge/experience, hereafter referred to as Candidate(s), who meets the general qualifications of a Technical Writer Level 3 in emerging technology, and the specifications outlined in this document.
All work products resulting from the project shall be considered "works made for hire" and are the property of the Railroad Commission of Texas and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Railroad Commission of Texas will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).
JOB DESCRIPTION
The Worker will perform advanced (senior-level) technical writing work related to implementing complex, emerging technology hardware and software projects for the Mainframe Transformation Program at the Railroad Commission of Texas (RRC), including work in documentation of deployed functionality for Production Support needs and process improvement activities.
Duties include: development of and maintenance of technical manuals and non-technical user manuals; must be able to understand the user's view of applications and/or technology and be able to put procedures in a logical sequence; development of scripts for video snippets that show users short self-help type actions for recently deployed system components; develop, update or review process documentation for complex IT systems. Will be responsible for documenting, updating, reviewing and storage of SOPs, Work Instructions, and procedures for complex IT systems and technology tools. Must be able to write a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. The work environment is very fast-paced, deliverable driven, and ever-changing. The Worker must be able to produce error-free deliverables as assigned and within deadlines. This role will work under limited to minimal direction, with considerable latitude for the use of initiative and independent judgment.
CANDIDATE SKILLS AND QUALIFICATIONS
| Minimum Requirements: | ||
| Years | Required/Preferred | Experience |
| 8 | Required | Technical Writing experience on software development projects including: the preparation of project related training outlines and materials, online help and written user manuals, and technical documentation of complex systems. |
| 8 | Required | Strong interpersonal, collaborative, analytical, written/verbal/ presentation communication skills in English (specifically technical writing); and well versed with MS Office suite of products and prototyping/screen mock-up tools such as Visio and SnapI |
| 8 | Required | Experience with hands-on business area staff, vendor staff, and IT technical staff interaction to manage development of user and technical documentation. |
| 8 | Required | Experience facilitating interactive sessions with business and cross functional teams. |
| 8 | Required | Defining documentation design and systems specification outlines for approval, as needed; preparing/reviewing/delivering completed packages within deadlines. |
| 8 | Required | Participating in and providing guidance to Business and Functional Units in approving developed documentation. |
| 1 | Preferred | Familiarity with mainframe environments; SQL; .Net development environment, Azure DevOps, Mulesoft, Informatica, and IDaaS (ForgeRock), and relational databases. |
| 1 | Preferred | Experience in the Oil and Gas industry. |
| 1 | Preferred | Proven ability to work compatibly within multifaceted teams; resolve conflict; and deal with challenging situations. |
| 1 | Preferred | Bachelor's Degree in Computer Science, Business Administration or related discipline or equivalent work experience. |
