Community Manager
Job Posting for Community Manager at myGwork - LGBTQ+ Business Community
This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ business community.
Site Management
Site Management
- Ensure office, kitchenette, and pantry equipment is in good working condition, triage all work requests to respective parties
- Manage all colleague inquiries and issues tactfully and confidently
- Conduct daily site walks to assess site and floor conditions
- Work to ensure meeting rooms and collaboration spaces are in ‘ready-to-use' condition whenever unoccupied
- Provide support for booking rooms, triaging colleague requests, and overall conference tasks i.e., food deliveries, conference room facilities requests, and room set up
- Liaise and work collaboratively with colleagues (FM, Engineering, Project Mgmt.) and vendors to support the functionality of the workspace - One Team
- Ensure services are delivered within SLA's and compliant with applicable laws, rules, and regulations
- Ensure services are delivered within SLA's and compliant with applicable laws, rules, and regulations
- Work with Client on colleague engagement initiatives - provide site tours for new hires, and assist with events as required
- Trusted advisor for all colleague and contractors provides connection to site resources, services, and amenities
- Be recognized and identified as the go-to or host of the office
- Greet colleagues, using names when possible
- Visibly engaged
- To be attuned with colleagues, build meaningful relationships, and develop trusted advisor status with colleagues
- Share communications collaterals with the JLL team
- Receives and responds to all requests (verbal, email) or issues within one day of receipt, including a personal follow-up to ensure questions/requests are answered.
- Prioritize urgent issues / emails
- Provide intuitive workplace delivery, anticipating colleague needs
- Administer workplace policies (clean desk, appropriate use of space, etc.)
- Additional duties as assigned by Experience Manager
- Additional duties as assigned by Client
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