Facilities Manager
Job Posting for Facilities Manager at myGwork - LGBTQ+ Business Community
This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ business community.
The Facilities Manager will be the single point of contact responsible for facilities management, assisting the Regional Manager and the Corporate Real Estate team with the delivery of quality facility management services. This role will coordinate and manage client requirements and service delivery to ensure satisfaction as well as partner with the landlord.
Job Responsibilities
Program Analysis and Development
Knowledge, Skills & Abilities
Education/training
The Facilities Manager will be the single point of contact responsible for facilities management, assisting the Regional Manager and the Corporate Real Estate team with the delivery of quality facility management services. This role will coordinate and manage client requirements and service delivery to ensure satisfaction as well as partner with the landlord.
Job Responsibilities
- Responsible for managing a facility (or group of facilities) and fulfilling the obligations under the terms of the facility management agreement
- Work with the Group Manager in achieving the client's objectives for each asset
- Ensure that properties are managed consistent with JLL's Core Practices and Standards of Excellence and are the same as introduced and implemented in new property transitions
- Respond to building maintenance requests and emergencies promptly
- Conduct regular scheduled, and on-going inspections to ensure that facilities, owned or leased, and grounds are maintained according to client guidelines and building code compliant
- Report necessity of required maintenance work, including planned preventive maintenance, routine maintenance and urgent work assignments
- Serve as the liaison between the property and the client Delivery Manager
- Document and report building/property deficiencies promptly
- Track and report time accurately and timely
- Meet required deadlines of all client required reports and inspections, noting any and all items which represent non-compliance with local, state for federal ordinances and items which represent a liability to ownership
- Have a safety first mindset, and lead the team in the same manner.
- Support the Area Manager in the implementation of short and long-term projects for the client project
- Develop and implement innovative programs, processes and procedures that reduce short and long term operating costs and increase productivity by working closely with the Regional Facility Manager and the client.
- Oversee the appropriate monthly/quarterly/annual reporting appropriate for the client.
- Oversee the development and management of the capital and expense budgets by interfacing closely with the client representative and JLL finance team
Program Analysis and Development
- Develop and implement innovative programs, processes and producers procedures that reduce short and long term operating costs and increase productivity by working closely with the Facility Management Lead and the client.
- Support the Area Manager in the implementation of short and long-term projects for the client project
- Develop monthly/quarterly variance reporting on all operating budgets for each property on a timely basis
- Assist with the development and implement the annual management plan for the buildings within the area
Knowledge, Skills & Abilities
Education/training
- Bachelor's degree or equivalent/combination of work experience in Facilities Management with management/technical emphasis
- Strong organizational and management skills
- Strong interpersonal and supervisory skills
- Strong presentation skills
- Knowledge of real estate, telecommunications, furniture, accounting and building systems
- Excellent verbal and written communication skills
- Proficient in MS Office, and MS Share Point
- Computer proficiency in CMMS Supervisory Responsibilities:
- Matrix manage both technical and administrative staff
- Oversee multiple facilities of different functions
- Supervise vendor performance during normal and off hours including weekends when necessary
- Knowledge of project and move management
- Basic understanding of shipping and receiving best practices and regulations
- Three years of experience in retail property or facility management with a strong emphasis in operations
- Bachelor's Degree preferred
- Prior experience in managing multiple properties
- Experience in third-party property management environment preferred
- Ability to work independently and multi-task
- Executive presence and professionalism
- Excellent verbal and written communication
- Proven ability to organize and manage multiple projects simultaneously
- Possess working knowledge of all aspects of building systems and operations including electrical, HVAC, plumbing, mechanical systems, elevators/escalators
- Ensure that properties meet appropriate regulatory standards
- Adept at setting objectives and goals and developing schedules for completion of assignments within a specific timeframe; anticipates and adjusts for problems and roadblocks.
- Relates well to all kinds of people inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact.
- Competency using Microsoft Office, CMMS systems, and navigating the internet, general use of personal computer
- Availability to travel
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