What are the responsibilities and job description for the Agent position at myGwork?
This inclusive employer is a member of myGwork the largest global platform for the LGBTQ business community.
The Agent, assigned to one of Pinkerton's largest global clients, will perform a variety of armed assignments including concierge-level, residential, or event security, response services, basic driving, and investigations.
Essential Functions :
- Represent Pinkerton's core values of integrity, vigilance, and excellence.
- Provide the client with concierge-level security at the company location and / or events;
- Deescalate tense situations or individuals that may arise.
- Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.
- Conduct quality investigations and complete investigative reports.
- Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring.
- Transport the client to and from company location and / or events.
- Secure the client's residential perimeter;
- Review CCTV, manage access controls, and respond to alarms, as needed.
- Identify and escalate equipment deficiencies / failures.
- All other duties, as assigned.
Education, Experience, and Certifications :
High School Diploma or GED with five years of law enforcement, military, and / or armed security experience. Current New Jersey armed SORA security guard license and CCW or HR218 are required.
Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.
Competencies :
- Able to complete thorough and accurate investigations and reports.
- Strong problem resolution skills.
- Able to interact effectively at all levels and across diverse cultures.
- Solid verbal and written communication skills.
- Computer knowledge; Microsoft Office.
Working Conditions :
- With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;
- Regular computer usage.
- Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
- Rapid and effective decision-making during unusual or emergency situations.
- Frequent sitting, standing and / or walking for long periods of time and may involve climbing stairs and walking up inclines and on uneven terrain.
- Travel, as required.
Pinkerton is an equal opportunity employer to all applicants and positions without regard to race / ethnicity, color, national origin, ancestry, sex / gender, gender identity / expression, sexual orientation, marital / prenatal status, pregnancy / childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.
Last updated : 2024-05-25
