Call center

East Lansing, MI Full Time
POSTED ON 2/24/2024

Kelly® seeks bilingual English / Spanish or English / Arabic customer service representatives for a top East Lasting, Michigan client.

Seeking candidates with proven call center results in Flint or East Lansing, Michigan.

Salary

Bilingual : $17.50 per hour

Why you should apply to be a Call Center Customer Service

  • Competitive pay rate
  • Remote position
  • Opportunity to work for a premier client
  • Be a part of a cutting-edge industry
  • Gain valuable customer service experience

Seeking candidates with proven call center results in Flint or East Lansing, Michigan.

Work Schedule : 8 am to 7 pm Central time. The employee will be assigned an 8-hour shift during that period.

What’s a typical day as a Contact Center Customer Service Inbound / Outbound II? You’ll be :

  • Handling customer service inquiries and problems via telephone
  • Recording consistent problem areas and providing solutions
  • Responding to email inquiries
  • Using computerized systems for tracking, information gathering, and troubleshooting
  • Communicating complex information and addressing related questions

This job might be an outstanding fit if you :

  • Have previous customer service experience
  • Possess excellent communication skills
  • Are comfortable using computer systems
  • Have the ability to handle routine and non-routine calls
  • Are bilingual English / Spanish or English / Arabic

Working Remotely Requirements :

  • 25 Mbps download / 10 Mbps upload internet speed, at least 30 GB of data (50 Mbps if you share internet with others in the household)
  • Quiet place / distraction-free, smartphone or tablet
  • Working remotely is not a substitute for dependent care.
  • Able to give a 3-month commitment (there is no approved time off during training)

What happens next :

Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry even if this position doesn’t work out, you’re still in our network.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Call Center Customer Service!

9276097

Last updated : 2024-02-24

Salary.com Estimation for Call center in East Lansing, MI
$36,436 to $47,081
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