Hotel Houseman

Exceeding Your Expectations!

The Hilton Connie & Conrad Award winning, Homewood Suites by Hilton Concord Charlotte, is offering an exciting opportunity for a friendly, energetic, dependable, guest-focused individual to work as a Houseman, willing to work weekdays and weekends. The ideal candidate must multi-task effectively and must be able to work in a fast-paced environment.

JOB DESCRIPTION

What will I be doing?

As a Houseman, you are responsible for assisting the housekeeping manager, housekeepers and engineer. You will be removing trash from the guest rooms, public areas and exterior areas of the hotel. Houseman will assist housekeepers by stripping rooms, cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A Houseman will also be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Provide housekeepers with linens and towels
• Clean public areas, including and not limited to restrooms, elevator landings, meeting room, corridors, parking lot and patio area
• Undertake regular deep cleaning tasks
• Restock and maintain housekeeping closets
• Carry and unpack small to large boxes
• Assist engineer with basic maintenance needs
• Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the Guest
• Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition
• Be environmentally aware
• Manage guest requests in a timely and efficient manner
• Comply with hotel security, fire regulations and all health and safety legislation
• Assist other departments wherever necessary and maintain good working relationships

A Houseman serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Ability to work on their own or in teams
• Flexible and reliable

What will it be like to work for Naman?

Naman Hotels, is a leading hotel management and development company. Established over forty years ago, the company owns, operates and develops hotels in the southeastern United States. Based in Florence, South Carolina, Naman’s portfolio consists of 22 hotels comprising over 2,000 guest rooms throughout the Carolinas.

Naman focuses on cultivating best practices to effectively train associates and maintain high quality sales and service standards at each of their locations. Naman’s culture encourages employees to establish a sense of ownership that allows for growth and development within the company.

Job Types: Full-time, Part-time

Pay: From $12.50 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

COVID-19 considerations:
Our priority is to keep our team safe by ensuring we are practicing all safety precautions and protocols in place.

Education:

• High school or equivalent (Preferred)

Experience:

• Cleaning Experience: 1 year (Preferred)
• Hotel Experience: 1 year (Preferred)

Work Location:

• One location

Work Remotely:

• No

Work Location: One location