Change Manager

Work Where it Matters

LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders , LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers , LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office.

As an LDRM employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

Job Summary:

This position is a Hybrid Remote position.

Hybrid Remote - Teleworking. Candidate must be able to come into the office for approximately 3 - 6 weeks of training, occasional meetings, requirements of your position duties and other contract requirements.

Candidate must live within a 90 mile commuting distance from the work site.

The Change Manager will supervise the activities of the Change Management Group, including the HR Manager, Quality Manager, Training Manager, and Operations Excellence Manager. The Change Manager will ensure that these components work collaboratively and are focused on the priorities of the Center. The Change Manager reports directly to the Operations Manager and plays a crucial role in the management of transformational change and core support functions of the Center.

Job Responsibilities:

• Applies a structured methodology and lead change management activities.

• Applies a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.

• Supports communication efforts.

• Supports the design, development, delivery and management of communications.

• Assesses the change impact.

• Conducts impact analyses, assess change readiness and identify key stakeholders.

• Supports training, hiring and retention efforts.

• Provides input, document requirements and support the design and delivery of training programs, and hiring and retention strategies.

• Completes change management assessments.

• Identifies, analyzes and prepares risk mitigation tactics.

• Identifies and manages anticipated resistance.

• Consults and coaches project teams.

• Creates actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan.

• Supports and engages senior leaders.

• Coaches managers and supervisors.

• Supports organizational design and definition of roles and responsibilities.

• Coordinates efforts with other specialists.

• Manages stakeholders.

• Tracks and reports issues.

• Defines and measures success metrics and monitor change progress.

• Suppors change management at the organizational level.

• Manages the change portfolio.

Minimum Qualification:

• Must be a U.S. citizen

• Must successfully complete a comprehensive 10-year criminal and credit history background check.

• Must successfully complete a drug screening.

• BA or BS degree or equivalent

• A minimum of 5 to 10 years of management experience, depending upon the seniority of the position(s) held.

• 2 years minimum experience in managing the implementation of process changes.

• Must be a leader who can influence stakeholders in written and oral communications.

• Must be able to maintain a Secret security classification.

• Must have excellent writing and oral communication skills.

Desired Qualifications:

• 5 years’ experience managing people and change in a federal contract environment.

• Knowledge of Department of State Visa Support Service processes.

• You must be able to meet all health requirements, including but not limited to, current and future vaccination requirements for infectious diseases such as COVID-19.

We are an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).

Job: Office & Administrative Support

Travel: No

Organization: Lockwood Hills Federal, LLC

Clearance: SECRET

Shift: Day Job

Work Type: Hybrid

Req ID: LOC01187