Store Manager - #316 Kingsville

Store Manager

TO APPLY

• https://easyapply.co/job/store-manager-002-everhart-1?rcid=indeed
• Text Us! Text "115815" to "844 311 6432" to receive a link to apply for a position at this location.

Job Summary:

Provides daily leadership and establish a work experience in the store that enables NAPA to be the dominant parts supplier in the market. Additionally, achieves maximum market penetration, drive store growth, and increase sales and profitability by creating a superior customer experience, and a culture of employee engagement. Partners with Human Resources to ensure we recruit quality people, who are coached and developed to optimal performance levels. Position reports to the Area Manager.

Supervisory Responsibilities:

• Manages a team of 3-10 direct reports.

Duties/Responsibilities:

• Plan workloads and assign work schedules on a daily/weekly basis.
• Manage all controllable expenses.
• Development of a store team that consistently delivers high levels of customer service and business results.
• Address customer sales/service questions quickly. Ensure that customers have a pleasant shopping experience on the phone or in the store.
• Manages the store counter and related activities.
• Direct the preparation for Safety and Security Audits.
• Ensure that proper processes and procedures are utilized to minimize inventory shrinkage.
• Assure that merchandise is received and stocked in a timely and accurate manner. Ensure the sales area is stocked and displayed to create a superior customer experience by using the Store Recovery checklist.
• Ensure that all delivery vehicles are kept in working order and are maintained in such a way as to represent our company in a positive manner to both our customers and the public.
• Create and maintain a safe work environment and ensure that required HazMat training occurs in a timely fashion.
• Understand, interpret, and comply with Company policies.
• Ensure overall cleanliness of the store, stockroom, and outside areas.
• Use company resources such as NAPA Training to help develop employees.
• Help create and sustain a workplace that is respectful of the individual and builds teamwork.
• Demand high standards of performance.
• Follow standards related to employee coaching, discipline documentation, and terminations.
• Monitor employees and recognize both good and unacceptable performance.
• Build trusting and productive working relationships with others and coach employees on how to build relationships as well.

Required Skills/Abilities:

• Possess a high character and always deals fairly with both employees and customers
• Provides strong leadership to the operation to create a high-performance team via customer focus, open communication, a willingness to coach and provide feedback.
• Retains personal drive, self-motivation, and initiative to accomplish company goals.
• Enjoys working with people in a fast-paced setting; is competitive yet can work calmly under pressure.
• Insures proper maintenance and protection of Company store facilities, equipment, inventory, and other physical assets of the Company.
• Possesses a willingness and ability to learn.
• Excellent analytical problem-solving skills.
• Ability to work flexible hours including weekends and holidays as required by customer business needs.
• Possesses an understanding of purchasing and solid negotiation skills.
• Possesses strong customer relationship management skills.
• Perform any other duties deemed necessary by Store Manager and/or Area Manager.
• Possesses an understanding of inventory controls, stocking levels, and end seasonal inventory shifts is a plus.
• Excellent verbal and written communication skills.
• Exceptional interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Outstanding time management skills with a proven ability to meet deadlines.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Competent with Microsoft Office Suite or related software.
• Skilled with Storefront or the ability to quickly learn company systems
• Proficiency with TAMS and TAMS/MS

Education and Equivalent Experience:

• High School diploma or equivalent. Technical school, and/or college degree preferred.

Travel:

• Day-to-day travel is < 25%.

Physical Requirements:

• Capable of lifting and moving parts and boxes of up to 60 pounds.
• Able to move engine blocks, core barrels, and other heavy equipment using moving aids designed to move such items, including hand trucks, barrel dollies, hydraulic lifts, etc.
• Able to repeatedly bend or stoop to floor-level shelves and able to reach upper shelves (8 feet) with use of stool or ladder when necessary.
• Must be able to work on their feet (stand or walk) for their assigned work shift
• Have a working knowledge of the accounts the store services.
• Requires demonstrated leadership in the automotive after-market service industry, preferably in an automotive parts department, dealership, jobber, or retail establishment. Experience in heavy duty parts and service, or paints, is also a plus.
• Execute plans designed to engage employees, create superior customer experiences, and achieve assigned results.

NOTE: This job description is not an all-inclusive list of duties performed, but rather a reflection of typical work performed in the position. The job description does not restrict supervisors from assigning additional responsibilities not specified in the job description.

• Please visit our careers page at https://tcdnapa.easyapply.co/ to see more job opportunities.

Job Type: Full-time

Pay: $35,600.00 - $68,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: One location