Dental assistant

Position Summary :

Naples Premier Dentistry in Naples, Florida is looking for a full-time Dental Front Office - Business Assistant to join our team.

We have a fast-paced office with a great team of dental professionals who are goal-oriented and work hard. We motivate each other and are welcoming to everyone!

The candidate selected for this role will be extremely detail-oriented, organized and able to effectively multi-task. Experience with dental insurance processes is a plus.

Expected Work Schedule : Tuesday-Friday 8 : 00 a.m. to 4 : 00 p.m.

About Naples Premier Dentistry

Naples Premier Dentistry, like each Heartland Dental supported office, is unique to the community and the patients they serve.

• Join a nine-person team that thrives on collaboration, communication, and community
• Located off of Hwy 41 just north of LaPlaya Golf Club in Naples, FL
• Our team is welcoming, easy-going and motivating

Why Heartland Dental?

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture.

As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

Supporting our front office as a Business Assistant , you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

More about the role

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What You’ll Gain

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be a part of a secure company with 20 years of industry leading experience that provides a stable career with unlimited growth potential

About OFFICE NAME

OFFICE NAME , like each Heartland Dental supported office, is unique to the community and the patients they serve.

• Join a Insert total number of team members person team that thrives on collaboration, communication, and community
• INSERT attractive description about office location
• Insert another item to personalize the job posting to the office keep it short

Minimum Qualifications

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required;

and the individual will need to protect PHI and maintain data safeguards.

Preferred Experience

• 1 years of experience in a dental or medical setting
• 1 years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

Physical Requirements :

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Availability to attend virtual training sessions (or in-person) periodically throughout the year

Last updated : 2024-05-19