Federal Work Study - Assistant, Naropa Community Counseling Center Assistant

Position Title: Federal Work Study  – Assistant
# of Positions to Fill: 2
Department/Program: NCCC 93000
Work Location Authorization: 100% On-Site
Campus Location: Naropa Community Counseling Center
Reports to: Practice Manager
FLSA Classification: Non-Exempt/Hourly
FTE: 50% (20 hrs/week)
Compensation: $16.00 - $16.00 per hour

Job Summary
The purpose of this position is to provide administrative support to Naropa Community Counseling staff and interns, in order to support the smooth functioning of the clinic site. This position is located at the Naropa Community Counseling Center on Table Mesa Drive.  Applicants must be able to arrange reliable transportation and commit to a regular schedule.

20 hours per week, but flexible and can be lower depending on the successful candidate. 

Job Duties & Responsibilities

• Create and maintain a positive team environment and behave professionally with everyone encountered in the course and scope of the job duties. 
• Administrative duties, including, but not limited to answering phones, welcoming clients at reception desk, scheduling meetings, basic data entry, filing, and managing office supplies. 
• Support clients with clinic information and explaining intake and registration processes.
• Transcribe and monitor waitlist entries, and schedule intake appointments as necessary. 
• Help maintain a clean and uplifting clinic environment, organize the reception area, and maintain and supply the clinician rooms as appropriate. 
• Perform routine customer service tasks requiring good listening and response skills, basic clinic knowledge, and a friendly, responsive attitude. 
• Assist with social media posting and visibility of clinic and services in the community, with guidance from Practice Manager.
• Help prepare resource lists for clients and staff.
• Assist with the Medicaid process, including, but not limited to, data entry, verifying patient eligibility, and reviewing and submitting CCAR forms.
• Assist Director with a variety of research projects as directed.
• Assist Interns/Externs (for example; onboarding, promoting use of art supplies).
• Help maintain Quality Control in clinic by auditing client files as directed.
• Other duties as assigned.