Position Summary:
Vendor Support Representatives are responsible to ensure that all support functions regarding our provider networks are handled in a timely manner. They will coordinate, develop, and maintain all facets of damage related issues and administration. This position will be an integral, logistical, and administrative support role for the Service Provider Network.
Duties and Responsibilities:
Qualifications:
Knowledge and Skills:
To perform the essential functions of this position.an individual should demonstrate the following competencies
Excellent time management, resource organization and priority establishment skills, and ability to multi-task in a fast-paced environment
Excellent communication skills, including writing, articulating, listening, and questioning skills; must be fluent in English. Spanish is a plus!
Must always maintain highest level of Confidentiality.
Excellent interpersonal skills
Strong knowledge of Microsoft Word, Microsoft Excel, Outlook, Adobe, electronic file system and website navigation
Ability to take a problem or desired result and then see it through to completion
Ability to make arithmetical calculations such as addition, subtraction, multiplication, and division
Must be very proficient with inbound and outbound calls
Provide support to the Regional Field Managers and their regions
Present a professional and welcoming environment for internal and external customers
Understand and operate in accordance with Company Policy and Procedures at all times
Hours Required:
40 hours per week. Monday -Friday 8:30am-5pm. Some weekends some travel
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.?Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to talk or hear, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and occasionally required to stand; walk; climb stairs. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision and the ability to adjust focus.
Work Environment:
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.?Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The usual environment is in a business office with a noise level in the work environment that is usually moderate.
This position is non-exempt.
**NSD maintains a drug-free workplace and performs pre-employment substance abuse testing.
Nation Safe Drivers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, pregnancy, marital status, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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