Workforce Services Coordinator

Description

Position Summary:

Provides support to the goals/ mission of the Agency by providing collaborative, analytical and quality services between Workforce Services and other departments. This will be done through research, tracking, monitoring, communicating, and developing associated reports and data. The position will collaborate and partner with internal and external positions.

Responsibilities:

• Liaise between departments to ensure ongoing communication and problem solving.

• Generates specialized spreadsheets to analyze and create monthly (or as required) reports from database and systems to assess trends and program implication.

• Assists in the preparation of required departmental, Agency and funder reports.

• Assists with the monitoring and coordination of processes for data sharing, updates, revision control as well as coordinating ongoing projects.

• Participates in promoting various training services departments and programs and recruiting suitable candidates.

• Contributes to the development of departmental goals and objectives. 

• Represents the department or function on projects and may perform in project leadership role.

• Interfaces with businesses and may post positions for clients on job boards.

Assist job fairs and other job search activities for clients.

• Performs other related duties as required or assigned.

 Required Skills/Abilities:

• Self-starter who can prioritize and manage multiple tasks and priorities, meet deadlines, and demonstrate consistent reliable follow-through.

• High initiative, outstanding organizational skills, clear attention to detail and the ability to follow-through.

• Knowledge of or direct work experience with employment/training government programs.

• Excellent written, verbal, and interpersonal communication skills.

• Advanced computer proficiency with Microsoft Office products (Word, Outlook, Excel, Access); knowledge of social service government systems strongly preferred.

Requirements

Minimum Qualifications:

• High school diploma or equivalent, associate or bachelor’s degree from an accredited university in business or other related field preferred.

• Minimum 2-5 years’ experience program operations/reporting/quality assurance ideally with a social service agency.