International Air Export Cargo Specialist

National Air Cargo offers tailor made end-to-end logistics solutions to its customers and partners across the globe. The Air Export Cargo Specialist works with the customer to quote, route and book shipments to meet their needs all the while providing white glove service, "The National Way".

This position is fully in office, no remote or hybrid work available.

Essential Functions:

· Provides shipment pricing to customers based on existing contractual rates as well as providing spot quotes ensuring desired profit margins are maintained

· Maintains a general knowledge and understanding of customers’ needs and expectations and service the customer to conform to these requirements; understand the customers’ desired balance between price and service

· Determines method of delivery necessary to accommodate customer’s desired level of service (special or standard)

· Maintains a detailed understanding of aircraft types required based on cargo details provided

· Prepares documentation required to facilitate successful shipment including but not limited to master airway bills, house airway bills, packing lists, shipper’s export declarations

· Maintains a firm understanding of Hazardous Material Handling requirements and possess the ability to direct the customer in Dangerous Goods Declaration requirements

· Negotiates rates with suppliers as agent for National Air Cargo in order to maximize profits

· Obtains all associated charges for shipment including, but not limited to, line hauls, transfers, pickups and deliveries

· Obtains date, time and person taking responsibility for delivery

· Obtains hardcopy proof of delivery based on customer requirements

· Obtains hardcopy proof of re-weighs as necessary

· Check on shipment status with airlines and truckers (via on-line tracking tools or through telephone contact)

· Calls agents to verify that shipment has delivered to city of destination

· Upon determining shipments are not moving to accommodate service level requested, determines most cost effective, service level focused routing and book accordingly

· Works closely with international agents in a constant effort to ensure items are pre-cleared and proof of deliveries and charges have been faxed

· Follows up extensively with international agents to ensure customer satisfaction

· Ensures computer count matches book count for daily shipments and research and resolve and variances

· Remains current on Cargo Security Standards

Competencies:

· Knowledge of international and /or domestic cargo

· Ability to work independently with little to no supervision on a daily basis

· Ability to build relationships with customers and suppliers

· Problem solving skills required

· Ability to work under pressure

Qualifications:

· Minimum 1 year experience in international air freight forwarding

· Bachelor's degree preferred

· Exposure to military shipping requirements preferred

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Associate (Preferred)

Experience:

• Quoting and routing international cargo: 2 years (Required)
• International Air Freight: 1 year (Required)

Ability to Commute:

• Chicago, IL 60666 (Required)

Work Location: In person