IT Specialist (Operating Systems)

This position provides Information Technology support to the Department of Clinical Research Informatics, Clinical Center, National Institutes of Health (NIH). The NIH is the principal biomedical research institution of the Federal Government. The Clinical Center is the research hospital responsible for ensuring the highest possible level of medical care for research subjects of the NIH.

Qualifications:

In order to qualify for an IT Specialist (Operating Systems), GS-2210 position at the GS-11 level, you must have:

A. completed a Ph.D. or equivalent doctoral degree, in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management, OR a Ph.D. degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required and development or adaptation of applications, systems or networks, OR 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree in one of the areas described above leading to such a degree;

OR

B. IT related experience demonstrated by paid or unpaid experience obtained in either the private or public sector, and/or completion of specific, intensive training that demonstrates all of the following four competencies:

1. Attention to Detail - is thorough when performing work and conscientious about attending to detail; and
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; and
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; and
4. Problem Solving - identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND

1 year of specialized experience equivalent to at least the GS-09 in the Federal service obtained in either the private or public sector typically gained in the IT field or through performing IT related tasks such as: Applying IT principles, diagnostic methods, and practices to document and resolve complex customer related IT issues; maintaining and troubleshooting various IT operating systems to ensure optimization and availability of systems; monitoring software application use to ensure compliance of information security/information assurance policies and principles; and performing preventative action for IT network systems backup, recovery, system crash, and loss of data.

You will receive credit for all experience material to the position, including experience gained in religious, civic, welfare, service, and organizational activities, regardless of whether you received pay.

Preview assessment questionnaire before you apply: https://apply.usastaffing.gov/ViewQuestionnaire/11988859

Salary : $78,592 - $102,166