Repair Manager- Patriot Pool and Spa Oxford

Patriot Pool and Spa Oxford is hiring for a Repair Manager!

*Relocation assistance available**

**This position is a management and leadership position at Patriot Pool and Spa. We are seeking someone with people management and pool repair experience who is looking to lead and run a full team of repair technicians.**

If you are ready to move out of the field and into the A/C and to use your knowledge of swimming pool repair to train up the next generation of Pool Repair Techs, this is the job for you!

Patriot Oxford prides themselves on hiring fantastic individuals who will provide an excellent level of care to our client’s pools, spas, and water features. We seek people with integrity, a strong work ethic, and are customer service driven to perform repairs and routine maintenance.

Essential Functions:

• Scheduling and routing a team of residential/commercial repair technicians
• Estimating and pricing diagnostic and break-fix repair jobs
• Managing the ordering and inventory of supplies and parts through several local suppliers.
• Utilizing multiple systems (software) to track jobs from initiation through completion and invoicing. (TSP, ION, QB)

Competencies/Skills:

• Effectively lead and motivate others through coaching, mentoring, etc.
• Strong personal and written communication skills
• Effective time management and organizational skills
• Ability to problem solve issues with practical solutions
• Build rapport and trust with customers and employees
• Ability to use information systems to conduct business, includes MS Office, enterprise systems (ERP), route management
• Valid driver’s license is required

Education, Licensure and Experience Requirements:

• A high school diploma or GED required
• Some college preferred
• Previous scheduling, dispatching, and service management experience preferred.
• Must be able to type and use customer relationship management systems and mobile applications.
• Ability to organize and prioritize multiple tasks in a fast-paced environment.
• Ability to communicate well, using excellent interpersonal and communication skills.
• Must be able to adapt quickly in an ever-changing, fast-paced environment.
• High proficiency with emailing, instant messaging, and various electronic devices and applications for effective communication/information sharing.
• Ability to prioritize workload, work under pressure while maintaining composure, and occasionally diffuse escalations.
• Excellent written communication skills, including spelling and punctuation.
• Excellent team player with a commitment to company values.
• Ability to grow while managing
• Ability to develop an increase in revenue through Selling / Upselling the Value-Add concept.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

Application Question(s):

• Do you have a valid driver's license?
• Do you have experience in the swimming pool industry, repairs or otherwise?

Experience:

• people management: 2 years (Preferred)

Work Location: One location