Since 2008, National Real Estate Insurance Group (NREIG) has been committed to providing specialized insurance solutions designed specifically for the real estate investment industry. Through our insurance Program, we deliver superior client support and services, client inventory control, and efficient billing systems to residential real estate investors across the United States. With a focus on providing simplification to the property protection processes, NREIG has grown to service individual investors, conglomerates, bulk REO holders, wholesalers and lenders representing more than 140,000 locations in all 50 states. The insurance Program our clients enjoy was built on ease-of-use, accommodating all occupancy phases of investment property (vacant, rental or undergoing renovation).
The Account Review Specialist provides world-class client service by reviewing performance and the servicing of existing accounts. This position maintains world-class client satisfaction and contributes to the Company culture that emphasizes quality, continuous improvement, and high performance in a team atmosphere.
Essential Functions
- Perform a review of client accounts prior to the account’s annual renewal. Review required examination of the client’s locations, coverages purchased, costs and claims
- Perform a review of newly added locations
- Communicate back to the CSR the need for any changes to the coverage or cost and what options are available to the client
- Maintains client records by updating or changing account information according to final review
- Contributes to team effort by accomplishing related results as needed
- Demonstrate a passion for the company’s mission, vision and values
Basic Qualifications
- High School diploma required, 4-year College degree preferred
- Active P&C license preferred
- Two or more years in a Client Service position preferred
- Industry specific affiliations are encouraged
- Above average skills in email and phone etiquette
- Demonstrated ability in Microsoft Office Suite
- Experience in fast paced environment
- Excellent oral and written communication skills
We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.