Operations Manager

National Standard Corporation

Operations Manager

DEPARTMENT: Operations DATE: February 2023

REPORTS TO: Vice President /General Manager FLSA: Exempt

The Company

US Wire Group is the parent of three independent companies (five manufacturing facilities) which produce steel wire and cable/wire related products that serve many industries. The independent business model fosters entrepreneurship and growth and allows professional development at all levels. US Wire Group is part of the Metals Processing Group and wholly owned by The Heico Companies, LLC.

Our philosophy of developing a close customer contact to provide prompt, responsive service and to meet our customer's changing needs allows us to be leaders within our respective industries. Products are marketed domestically through a direct sales force, manufacturer's representatives and an established network of independent distributors. Our company is diverse and has a solid management base, product/market niches and efficient manufacturing capabilities.

The Position

The Operations Manager plans and directs optimized performance within the Production, Maintenance, and Shipping departments to secure all operational outcomes meet the 48-hour locked schedule. The Operations Manager has oversight of and accountability of all three departments to meet all customer expectations and financial requirements, as well as to chronically secure safety measures and area cleanliness considerations are applied. The Operations Manager, as a critical leader of the Sales Inventory and Operations Planning (SIOP) Team, must deliver operations that precisely execute to the locked schedule, achieving 100% schedule attainment at the required unit cost and profitability, as well as deliver finished goods on time and in full to the customer. The Operations Manager is accountable to secure scheduled expectations within the Production, Maintenance and Shipping departments by delivering: asset/resource capacity availability; overall asset utilization; employee training/competency development; on time and in full customer delivery; and optimal performance outcomes of all operational resources and capacity. The Operations Manager must secure all customer expectations, operational throughput requirements and unit cost, budget attainment, and site profitability requirements are delivered according to the agreed Niles facility requirements. The Operations Manager focuses on production execution to schedule requirements, controlling maintenance cost centers, and supporting process improvement strategies to impact on time and in full delivery.

Job Description

Primary Responsibilities

• The Operations Manager, as a member of the National Standard Niles management leadership team, is required to manage daily operations through the Production Manager, Maintenance Manager, and Shipping Manager positions that directly reports to the Operations Manager. The Operations Manager must chronically qualitatively deliver the locked schedule throughput objectives by directly impacting asset uptime, unit cost, first pass yield, and on time in full delivery requirements. The position must precisely manage the usage of raw material, and both human and asset capacity within Production, Maintenance, and Shipping departments to secure optimized utilization of all performance considerations.
• The Operations Manager must receive from Sales Inventory and Operations Planning (SIOP) the rolling production plan and ensure the Production, Maintenance, and Shipping departments maintain capacity state of readiness.
• The Operations Manager is required to pre-emptively position all assets and resources within Production, Maintenance, and Shipping to be in a state of readiness prior to the shift start to produce directly to the 48 hour locked schedule requirements.
• The Operations Manager must ensure that the location’s Production, Maintenance, and Shipping operational and financial expectations are met and/or exceeded on a consistent basis.
• The Operations Manager is required to control, drive impact, and track compliance for departmental budgets, controlling key cost elements to obtain budget spending expectations.
• The Operations Manager is ultimately accountable for asset uptime within the Production, Maintenance, and Shipping departments to include primary and secondary assets and supplies.
• The Operations Manager is required to maintain partnership compliance with internal functions to include the Scheduling, Sales, Quality, Human Resources, and EHS functions to meet locked schedule expectations.
• The Operations Manager must secure the key meetings between managers and support organizations are executing to required levels performance ultimately delivering actionable performance outcomes.
• The Operations Manager is required to organize and review relevant leadership training sessions with all managers and supervisors within the Production, Maintenance, and Shipping departments. The Operations Manager must drive cross-training and competency development initiatives for employee development across the three departments.
• The Operations Manager is accountable for area cleanliness for all operations departments geography within the facility.

Job Requirements

• Bachelor’s Degree in engineering (mechanical, electrical, chemical, or industrial) or related experience is required.
• 5 years of progressive experience in operations management or other leadership functions in a heavy manufacturing environment; proven track record of driving results through cultural change and leadership.
• Demonstrates exceptional action orientation toward customer-service with the ability to effectively prioritize and manage multiple responsibilities in a fast paced, dynamic business environment.
• Demonstrates strong analytical problem-solving skills and the ability to consolidate data into concise and logically organized executive-ready presentations and reports.
• Demonstrates excellent written and verbal communication skills; ability to communicate at all levels clearly and effectively.
• Demonstrates solid technical ability with good attention to detail. Familiar with driving compliance with state and federal regulations.
• Demonstrates above-average proficiency in Microsoft Office Suite.
• Demonstrates effective conflict resolution and team-building skills.
• Displays proficiency in Microsoft tools required for data analysis and reporting.
• Willing to travel occasionally within the United States.
• Possesses previous experience with a collectively bargained workforce; highly preferred.
• OSHA 30-hour certification is preferred.
• ISO 9000 experience is preferred.

Physical Requirements

• Must be able to stand, bend, kneel, and lift seldom to occasional.
• Must be able to sit, twist, reach, grasp, and fine manipulation occasional to constant.
• Must be able to squat, stoop, kneel, reach overhead seldom to occasional.
• Must be able to lift up to 50 pounds occasionally.

Key Leadership Competencies

• Commitment to EHS – The Operations manager must continually demonstrate an unequivocal commitment to the highest standards of health and safety for the workforce and be a leader in ensuring the company maintains its high levels of environmental performance.
• Unquestionable Integrity – Demonstrates the highest degree of integrity when engaging with associates, distributors and stakeholders. Leads ethically by example and fosters a culture firmly grounded in the values of the organization.
• Strategic and Agile Thinking – Strong strategic capabilities and overall business acumen. Financially savvy and understands the economic levers behind improving EBITDA and other key metrics. Fact-based, data-driven and analytical. Creative mindset with the ability to identify and mobilize around new opportunities very quickly.
• Collaborative Style – Engages stakeholders in problem solving and decision making. Is adept at bringing people together to tackle issues rather than dictate solutions. Has a collegial, inclusive working style and is professional and courteous. Builds strong relationships both internally and externally. Is both confident and humble.
• Communication Skills – Excellent verbal and written communication skills with the ability to effectively deliver and reinforce consistent messages at all levels. Excellent listening skills.
• Leadership Capability – Has the leadership acumen and credibility to work across the entire organization and develop talent. Should be hands-on, but able to delegate appropriately with the ability to motivate, inspire and commit an organization to a course of action and achieve results.

EOE M/F/D/V

Job Type: Full-time

Pay: $140,000.00 - $160,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Overtime

Ability to commute/relocate:

• Niles, MI 49120: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Salary : $140,000 - $160,000