What are the responsibilities and job description for the Quality Manager position at NATIONAL STRAND?
National Strand is part of the Metals Processing Group which produces steel wire and cable/wire-related
products that serve many industries and is wholly owned by The Heico Companies, LLC. The independent
business model fosters entrepreneurship and growth and allows professional development at all levels.
Our philosophy of developing close customer contact to provide prompt, responsive service and to meet
our customer's changing needs allows us to be leaders within our respective industries. Products are
marketed domestically through a direct sales force, manufacturer's representatives, and an established
network of independent distributors. Our company is diverse and has a solid management base,
product/market niches and efficient manufacturing capabilities.
The Position
The QC Manager will develop, implement, manage and maintain effective Quality and Safety
policies and procedures that meet or exceeds the criteria of federal, state, and business requirements.
Job Description
Ø Primary Responsibilities
· Conducts quality assurance audits of National Strand production assuring company standards
are maintained and product integrity is preserved.
· Develop and implement best practices to ensure consistency in the quality of the product.
· Be a point of contact for customers when discussing technical specifications or complaints.
· Act as the focal point for all quality-related issues and report to management as needed.
· Schedule and coordinate all internal and external audit activities, address non-conformities and
maintain audit history.
· Provide weekly reports on quality performance and identify areas of improvement.
· Consults with management to resolve quality, production, and efficiency problems.
· Functions as an information source to departments when special and critical quality issues
occur.
· Determine overall plant product quality by conducting and evaluating various product tests and
tests related to steel wire making and processing.
· Consult with plant management and personnel on better operational procedures to improve
overall efficiency and product yields.
· Discuss plant evaluation with plant management, make appropriate recommendations, and set
a timetable for improvement and corrections.
· Work with accounting to ensure scrap and reject reporting is accurate and timely.
· Performs other duties as assigned
Job Requirements
· Bachelor’s degree in engineering or related field Metallurgical knowledge is preferred.
· 3 to 5 years of Quality Control experience in a manufacturing environment.
· Excellent organizational, decision-making, human relations, and communications skills.
· Excellent business communication and leadership; ability to manage multiple demands.
· Proven capability to collaborate with non-professional as well as professional stakeholders at all
levels.
· ISO 9000 experience preferred or similar.
· Proficient in Microsoft Office applications. Knowledge of MS SharePoint is highly desirable.
Physical Requirements
· Must be able to stand, bend, kneel, and lift seldom to occasionally.
· Must be able to sit, twist, reach, grasp, and do fine manipulation occasionally to constant.
· Must be able to squat, stoop, kneel, and reach overhead seldom to occasionally.
· Must be able to lift up to 50 pounds occasionally.