Director of Program Administration

Who We Are:

We have been serving communities and clients since 1978.  We continue to expand and develop new and innovative programs for our communities and families. We offer unique and personalized services for families and individuals in four different areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.

If YOU can envision it; WE can DO it! The possibilities are endless!

We know you are compassionate and dedicated to serving your clients and communities and we are dedicated, as your employer to provide you with support to do just that.  We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.

Working At NYAP

• NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members.
• Excellent training and continuing education and development opportunities offered on: PCIT, NMT, TF-CBT, BFST, CSAYC, TBRI, FFT and many, many more!
• Student Loan Repayment assistance, up to $1,200 per year!
• Medical, Dental, and Vision
• 22 Days Off Each Year! Plus 10 Paid Holidays Per Year!
• Competitive salaries and benefits including a 401(k), Summer Hours Off (reduced work schedule), Tuition Assistance, and Work Anniversary Trips!
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Position Overview

Summary

Under the oversight of the Executive Director, the Director of  Program Administration is responsible for the operational success of programs statewide.  Conducting strategic analysis planning to identify and streamline efficiency processes(s) across statewide program(s) operations. Utilizes strategic development programming to respond to local community needs while supporting NYAP’s mission, vision and values. This position liaisons with the Executive Director, program directors or managers and continuous quality improvement in order to oversee community networking and engagement; referral population identification and expansion; existing and new program growth, and directs staff training and development.   

Responsibilities

The Director of Program Administration work in a manner consistent with the National Youth Advocate Program’s mission, values, and philosophies:

• Oversee and lead statewide programs and development.
• Evaluates program performance and operational efficiency by gathering, analyzing and interpreting data and metrics.  Utilizes data for program improvement.
• Identify and implement strategies and establish program standards for quality service, growth and expansion, and employee and team development.
• Create and present training targeting program sustainability and growth, CQI and employee and team development.
• Responsible for risk identification and management.
• Collaborate and align staff with corporate resources.
• Liaison with external stakeholders including professional, regulatory and government agencies.
• Lead and supports to supervisors, program staff and contractors.
• Provide supervision as designated by Executive Director.
• Designated appointee for the Executive Director, Program Director and Program Supervisors in their absence. Assist in direct services provision as needed. Submit strategy and operations reports as requested.

Minimum Qualifications

• Graduate Degree in Human Services related field; or Bachelor’s degree with 10 years of experience.  
• Minimum 2 year of program management and leadership experience.
• Minimum 2 years’ strategic analysis and reporting experience.
• Must have a valid driver’s license, reliable transportation, automobile insurance and a good driving record.
• Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs

Other Skills

• Effectively works within complex structures and with diverse populations.
• Flexible and adaptive.
• Knowledge of protocol and processes governing state agencies.
• Ability to design specific and streamlined processes for complex operations.
• Excellent public speaking, engagement and networking skills.
• Excellent analytical, reasoning and strategy implementation skills.
• Excellent leadership and motivation skills.
• Excellent oral and written communication skills.
• Must be willing to travel regularly statewide, overnight and to corporate headquarters as requested.

If this describes YOU, please apply today!

www.nyap.org/employment

COVID-19 Considerations:

We are safely and successfully working out in the community and in-home settings.

Covid-19 Vaccination Note: 
In spirit of caring for one another and our community, NYAP Immunization policy and procedure requires all employees, contractors, interns, and volunteers to be fully vaccinated against COVID-19. Except to the extent an individual is eligible for an exemption or the policy and procedure is not applicable by law. The State of IL has a separate mandate, more information click here. For additional information please contact Human Resources at 614-487-3888. 

Benefits listed are for eligible employees as outlined by our benefit policy.

Our organization was established in Ohio and is now in 10 states. We continue to expand and develop new and innovative programs for our communities and families.  We offer a competitive compensation and benefits package which includes major medical, dental, vision, 401K, student loan assistance and generous paid time off.  If YOU can envision it; WE can DO it! The possibilities are endless!

The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.