PRS Case Manager Level 1_JOR

Position Title: PRS Case Manager Level 1

Reporting Relationship: PRS Caseworker Supervisor

Position Summary

Under a grant from the Office of Refugee Resettlement (ORR) NYAP’s Post Release Case Manager (Level I) provides Post Release (PRS) Level 1 services including checking the safety and well-being of children post release to sponsor families, coordinating referrals to community-based services, assessing child and sponsor family needs, and elevating to a higher level of Post Release Services (PRS), if necessary. PRS Case Managers provide and foster a coordinated case management approach that adopts a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet the unaccompanied child and the sponsor's presenting needs.

RESPONSIBILITIES

• Perform all work in a manner consistent with the National Youth Advocate Program’s Mission, Values and Philosophies.
• Provide Level One (1) Post Release Services (PRS).
• Conduct three virtual check-ins with post released children to confirm the child is residing with their sponsor, enrolled in school, aware of upcoming court dates, and is healthy, safe, and well to check the safety and well-being of the child, to refer for community-based services and to assess needs and elevate to a higher level of PRS, if necessary.
• Carry a caseload not to exceed 40 cases per worker.
• Ensure excellence in PRS documentation and Program compliance.
• Actively assist in establishing working relationships with community-based organizations responsible for social services in their proposed area of operations.
• Provide and foster a coordinated case management approach that adopts a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet the unaccompanied child and the sponsor's presenting needs.
• Ensure proper reporting and elevation to ORR of timely notifications of concern and reporting to other stakeholders per state and ORR guidelines.
• Provide and ensure effective communication with community partners, community-based organizations, and ORR stakeholders.
• Demonstrate working knowledge and understanding of ORR Policy and Procedures, Flores Agreement as well as other applicable, and pertinent regulations and laws including the Trafficking Victims Protection Reauthorization Act (TVPRA) of 2008 et.al.
• Ensure protection of Personal Identifiable Information (PII) and adhering to confidentiality of information and HIPAA regulations per ORR Policy requirements.
• Establish a respectful, supportive workplace environment that promotes NYAP’s values of caring for people, connecting communities and promoting peace while ensuring staff accountability and compliance.
• Elevates any issues or concerns to NYAP leadership and ORR.
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS

• Must be at least 21 years of age.
• At least 1 year of experience working with children and youth.
• Prior experience with ORR HS/PRS preferred.
• Proficient in the use of desktop and laptop computers, using the internet and related computer programs including ORR’s Official System of Record (also known as the UC Portal). 
• Pass a criminal history screen, including state and local child protection agency registries, and C/ANs check.
• Willingness to work flexible and non-traditional hours in the service of persons served.

PHYSICAL DEMANDS

• Use of manual dexterity, tactile, visual, and audio acuity
• Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.
• Occasional lifting (up to 25 pounds), bending, pulling, and carrying.
• Quantitative/mathematical ability (addition, subtraction, multiplication, division, standard measurements).

The qualified candidate will follow a team concept and support agency goals, colleagues and stakeholder liaisons. Candidate must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, gender, gender identity, sexual identity, disability, religious, and racial backgrounds.

This job description is not an all-inclusive list of duties but rather a reflection of typical work performed in that position.

The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.